How it works: We choose the optimal tariff from velcom. Tariff plans from Velcom How to find out the tariff plan for Velcom: possible options

1. The “Favorite Number” service allows subscribers to make calls to a number in the velcom network at special rates.
2. The company subscriber number can be selected as a “favorite” number.
3. The number of “favorite” numbers and the payment procedure are determined by the subscriber’s tariff plan.
4. Adding/changing “favorite” numbers is done by the subscriber independently from his mobile phone
4.1. via USSD:

*141*3*3# call (for velcom subscribers)
*126*7# call (for PRIVET subscribers)

4.2. using ISSA, if the subscriber has this service.
5. Adding “favorite” numbers in the amount corresponding to the subscriber’s tariff plan is done without charging a fee.
6. Any change to the subscriber number selected as “favorite” is paid in accordance with the subscriber’s tariff plan.
7. When changing the tariff plan (available to velcom subscribers), “favorite” numbers are automatically deleted. Further assignment/change of the “favorite” number is carried out by the subscriber independently in accordance with the new tariff plan.
8. Velcom/PRIVET numbers transferred to another network cannot be selected as “favorites”. When a subscriber number is transferred to another network, it is automatically removed from the list of “favorite” numbers of company subscribers.
9. If a client transfers, with the written consent of the company, the right to use a subscriber number to a new client without changing the tariff plan (available to velcom subscribers), the assigned “favorite” numbers are saved.
10. If a client transfers, with the written consent of the company, the right to use a subscriber number to a new client by changing the tariff plan to any other tariff plan of the company (available to velcom subscribers), “favorite” numbers are automatically deleted. Further assignment/change of “favorite” numbers is carried out by the subscriber independently in accordance with the new tariff plan.
11. The company has the right to unilaterally change this procedure by publishing changes on the official website of the company.
12. In everything else not regulated by this procedure, the client and the company are guided by the provisions of the agreement concluded between the client and the company.

People who use the communication services of cellular companies often forget about the conditions under which their number is serviced. Getting used to regular calls to specific destinations and corresponding charges, subscribers have to work hard to find out how much a particular service will cost. For example, calling to another country, etc.

In order to avoid falling into such situations, it is enough to find out what prices for the selected tariff plan are used on the SIM card. How to find out tariff plan to Velcom and clarify the terms of service? Is it possible to do this yourself or do you need to contact dispatch service specialists? All these issues will be discussed in the article.

How to find out the tariff plan for Velcom: possible options

A subscriber can obtain data regarding his number in several ways. Conventionally, they can be divided into two categories: through self-service systems or with the help of the operator’s service employees mentioned earlier.

Obtaining any data related to the account status, list of connected services and options is free of charge. Let's take a closer look at each of the methods that can be used to view information about Velcom tariffs ( corporate rate, options for individuals).

Using an automated service to manage your number

The service operator "Velcom" has developed an entire service, which is intended for subscribers of this company and allows for complete control of the number: change tariffs, activate and deactivate services, view expense data and receive other information. For people who use communication services and are already familiar with this service, the question of how to find out the tariff for Velcom is not relevant, because all the information is at hand. You can receive it in any convenient way: through the USSD service, by calling a short number, or via the Internet.

How to find out the tariff plan for Velcom through the web interface?

If you want to have full access to your number, view it and at any time independently manage services, account and change Velcom tariffs (“Everyone Talks”, “Smart”, etc.), then we recommend using the web interface. By going to the cellular company’s website and clicking on the “personal account” link, you can find yourself on the home page.

Here, before gaining access, you will need to register. This is not difficult to do; you should carefully read the instructions located on this form. This procedure is carried out only once. In the future, the subscriber will be able to open his personal page at any time, using the assigned password. As mentioned earlier, having the opportunity to view data by number, a person who is a client of Velcom will be able to perform any actions “by click”.

Voice information system

For people using a yellow SIM card, those who better assimilate information received by voice, a voice information system has been developed. By dialing the combination 411 (+ dial key) from your number, you can get to the multifunctional service. It is enough to select the appropriate items to obtain the necessary data. Please note that here you can also perform any operations with the number. In addition, you can always press the button to connect with an operator if some actions cause difficulties and you need to clarify some nuances.

Short (USSD) request service

If you are interested in Velcom, use the SMS notification method. You can send a USSD request from the SIM card for which you want to receive data as follows: *141*2*1# + dial key.

In response to such a question, the operator will send a text notification to the client’s number containing the name of the tariff. By the way, this request It is also perfect for those subscribers who do not understand their number and would like to refresh their memory. After all, the message sent by the automatic service in response to the previously given combination also contains a telephone number.

View fare information

After the client finds out what tariff he uses on his number, he can easily clarify what conditions apply to him. In particular, we are talking about the cost of communication services, the amount of the subscription fee (if any), the number of packages that can be included in monthly or daily payments. It is more convenient to do this through the official resource of the operator; it can be easily found through a search engine. Next, you need to find the desired name in the “Tariffs” section of the Velcom website (Smart, for example) and read the conditions:

You must pay 14.50 rubles monthly for using the tariff plan.
For the specified fee, the subscriber receives six hundred free minutes, which he can use at his own discretion. It is important to consider that in this limit calls to short numbers (third-party content providers) and calls to international destinations are not included.
You can also call your “favorite” numbers (of which no more than five can be assigned) for free within the established limit. If it is exhausted, calls will continue to be free to the numbers allocated to the “favorite” list.
You can also use the Internet for a subscription fee of 14.50 rubles. per month is free within one gigabyte.

Full terms and conditions of the Smart tariff plan and other tariffs can be found on the official website or by calling customer support.

To clarify the parameters of their tariff plan, subscribers must first clarify its name. This will help you get acquainted with the parameters of room service, for example, via the Internet. How can I find out the tariff plan on Velcom if the documents issued when obtaining a SIM card were lost or the terms of service on the number have repeatedly changed? The operator mentioned earlier offers several options for obtaining information about the conditions under which the subscriber uses communication services. Let's look at how to find out the tariff plan on Velcom in more detail in this article.

Overview of possible options

Before moving on to the main topic of the article, I would like to clarify that the operator has developed several services to inform its subscribers. With their help, you can also find out the Velcom tariff plan:

USSD request(by entering a special request, you can view the data of interest quickly and without additional costs through the USSD service);
call the support line(experienced consultants will answer customer questions and help determine the choice of tariff or additional options);
ISSA service(popular Internet assistant, full name - Internet subscriber service).

Method 1. Contact the support line

Registered subscribers or potential users of the operator’s communication services can contact the support line and ask how to find out what Velcom tariff plan. From the SIM card of an existing subscriber, you can contact the information service by dialing 411. As with calls to the support lines of other telecom operators, there is a voice information system that will help the user obtain the data of interest, without connecting to a specialist.

Method 2. How to find out the Velcom tariff plan (USSD service)

A convenient and functional way is to receive information about your number (this could be balance, tariff name, information about connected services, etc.) via USSD. After sending a short request, the subscriber will have to wait up to two minutes - the response from the operator will arrive immediately (via text message). There are a number of commands that all subscribers should know. To begin with, we present the basic query, which can be the answer to the question discussed in the article.

*141*2*1 # - by sending a similar combination, you can receive in a response message not only the name of the tariff activated on the number from which the command was dialed, but also view your number (a similar function can be quite convenient for new clients who have not yet managed to remember their own number );

Other USSD requests that may be useful to customers

*141*2*3*1# - for Internet users from mobile gadgets, this request will allow you to find out what conditions are currently applied to the number when using the Internet; if you connect to a tariff or option with a subscription fee, the date upon which the money will be debited will also be indicated.
*141*3*4# - for subscribers who have decided to change their tariff plan, this request will allow them to realize their plans.

Method 3. Using the Internet Assistant

How to find out the tariff plan on Velcom if you have the Internet? The web interface of the ISSA service is available on official resource Belarusian telecom operator. First, before gaining access to viewing and managing your number, you must register in the system. How this can be done is contained on the main page of the service. Here is a brief overview of the actions that the subscriber will need to perform.

Registration on the service

A subscriber who wishes to gain access to the Internet service and a functional personal account must complete the following steps:

From a mobile gadget in which a SIM card with the desired number is installed, enter the request *141*0#. This command allows you to access the service for setting a password to access the web information service.
Assign and enter a sequence of characters (password) to access the Internet assistant. Of the basic requirements for a password, only one should be highlighted: the number of characters should not be less than five. Wherein maximum length The access code cannot exceed ten characters.
Wait a few minutes for the data to be updated in the system and go back to the page for entering authorization data, indicating your number and the password assigned in the previous step.

What features are available in the online customer service?

Those operator clients who are already familiar with the functionality of their personal account will never be faced with the question of how to find out the tariff plan on Velcom. After all, by visiting the personal page of the ISSA service, you can perform any operations with the number, for example:

find out the balance;
view the name and parameters of the tariff plan;
change the tariff;
view the list of current options;
manage connected services: disable and connect them, etc.

Conclusion

How to find out the Velcom tariff plan: by the support line number, visit the web support service for subscribers or use short request services - the client of the previously mentioned operator decides. Previously, we looked at several ways to obtain data. It should be noted that the most effective and less expensive is the USSD functionality: in order to use it, you do not need to connect to the Internet, wait for a specialist to answer on the line, or bother with the voice menu, moving from point to point in the system.

“Mobile Internet” is a company’s service for providing wireless Internet access using 2G/3G/3G+ technologies, allowing you to transmit and receive data using a mobile device (phone, modem, etc.) that supports these technologies.

1. The “Mobile Internet” service is provided to all subscribers of velcom tariff plans

“Internet for tariff plan” - the Internet access service is provided to all subscribers of the company upon concluding an agreement, changing the tariff plan (if the Mobile Internet service was not connected to the old tariff plan, or if “Internet for the tariff plan” was used, or in the case described in clause 8.2). The service is provided without a subscription fee;
Internet packages 250, 350, 750, 1000, 1500, 3000, 3000 + voka TV, 5000 + voka TV – additional packages with the included traffic volume in megabytes corresponding to the name (hereinafter referred to as Internet packages). The period for providing Internet packages is 30 days. If the Internet package is not disabled or changed, it will automatically renew for the next period. The cost of the Internet package is debited in full at a time from the balance of the client’s personal account when connecting, renewing or changing the Internet package. Traffic is provided within 24 hours from the moment of connection, renewal or change of the Internet package.
“Light” package – package with subscription fee, without included traffic. The subscription fee for the package is charged daily in equal installments in proportion to the number of days in the month.
Internet traffic packages 500 MB and 1 GB - one-time packages of additional Internet traffic. The validity period of the packages is limited to the current period of provision of tariff plans. The cost of packages is written off as a one-time payment; traffic is provided in full when purchasing packages.
package “Unlimited Internet for a day” - a one-time package with an unlimited amount of Internet traffic. The package is valid for 1 day. The cost of the package is charged in full at a time, traffic is provided from the moment of connection.

2. Internet packages and the “Light” package are available on the following tariff plans:

Tariff plan	Plastic bag
Tariff plan	250	350	750	1000	1500	3000	3000+voka	5000+voka	Easy
Smart Premiere/ "Corporate Smart Premiere"
Smart 1/2/3, "Corporate Smart 1/2/3"
"Big plans"
BUSINESS.PRO
BUSINESS.PRO.WEB
Other tariff plans (except those listed in clause 3)

3. Internet packages and the “Light” package are not provided on tariff plans: Smart Infinite, “Business Class”, BUSINESS.PRO. Platinum, “At Your Rhythm”, “Comfort” tariff line, Internet tariff lines: “Super WEB”, WEB and “Non-stop”. These tariff plans also do not provide the ability to connect/disconnect mobile Internet.
4. One-time Internet traffic packages are available on the following tariff plans:

5. Management of the Mobile Internet service is carried out by subscribers independently:

via USSD *135*1# - connection/disconnection of Internet packages, Mobile Internet services;
via USSD *135*7# - connection of one-time packages of additional Internet traffic;
in ACCA, by number 411.

6. Changing the Internet package, connecting/disconnecting the Mobile Internet service (on tariff plans where this option is provided) is carried out within 24 hours from the moment the application is submitted.
7. Applications for transactions with the Mobile Internet service will not be processed if:

the subscriber's service is suspended partially or completely in accordance with the contract for the provision of telecommunication services;
There are not enough funds on the personal account balance to write off the cost of the new package (for subscribers paying for prepaid communication services).

8. Features of using Internet packages:
8.1. When using a tariff plan that includes megabytes in the subscription fee, the traffic of the Internet package will be consumed first, then the traffic of the tariff plan.
8.2. When changing the tariff plan, the Internet package will be saved if it is available on the new tariff plan, otherwise the Internet package will be changed to “Internet for the tariff plan”.
8.3. Traffic in excess of that included in the Internet package is charged according to the tariffs of the Internet package.
8.4. The unused balance of Internet package traffic is reset to zero after 30 days, when the package is changed, or when the service is disconnected.
8.5. Information about the date of the next write-off of the cost of the Internet package and the provision of a new volume of traffic can be obtained by USSD *135*3*2#.
8.6. If, at the time of the next write-off of the cost of the Internet package, the subscriber is disconnected from outgoing and incoming communications due to late payment for the company’s services or use of the “Pause” service, the cost of the Internet package will be written off after the service is restored in full. Traffic will be provided in full within 24 hours and is available until the end of the Internet package provision period. The period of provision of the Internet package is not extended by the period of disconnection from the communication network.
8.7. The cost of Internet packages 3000 + voka TV, 5000 + voka TV includes a subscription to a limited number of channels of the voka TV service. You can use voka TV using the special voka application or on the website www.voka.tv. The voka service is provided in accordance with the Procedure for the provision of the voka service.
9. Features of using one-time packages of 500 MB or 1 GB:
9.1. One-time packages of additional Internet traffic with a volume of 500 MB or 1 GB are provided on the WEB Start, WEB 4, WEB 8, WEB 10 + voka, WEB 16, “At Your Rhythm” tariff plans and are valid until the date of the next traffic update included in the tariff plan .
9.2. Purchasing additional traffic packages is possible after the included traffic of the tariff plan or a previously purchased one-time package has been completely used up.
9.3. The remainder of the one-time package traffic is not saved when changing the tariff plan.
9.4. You can purchase packages of additional Internet traffic using the methods described in paragraph 5, as well as on the special page infopage.site. Redirection to this page occurs automatically after the end of the included traffic of the tariff plan/one-time package. The page is accessible in the mobile device browser only via the HTTP protocol. When using the HTTPS protocol, the page is not guaranteed to display.
9.5. When redirected to a special page, HTTP traffic to other resources is blocked until the subscriber selects a method further work With mobile internet: purchasing a package or paying for traffic.
9.6. Application traffic is not blocked mail clients, browsers with specific proxy server settings and other traffic other than HTTP. Such traffic is charged in accordance with the subscriber's tariff plan.
9.7. If the subscriber chooses to use paid traffic, redirection to a special page until the end of the current tariff plan period is not performed.
10. Features of using a one-time package “ Unlimited Internet for a day":
10.1. The one-time package “Unlimited Internet for a day” is provided on tariff plans of the “Comfort” and “Super WEB” lines and is valid for 24 hours from the moment of connection.
10.2. You can purchase the “Unlimited Internet for a day” package both while using the included traffic of the tariff plan, and after it has been used up.
10.3. The “Unlimited Internet for a day” package, purchased before the end of the included traffic of the tariff plan, is consumed first.
10.4. The purchase of each subsequent “Unlimited Internet for a day” package becomes possible only after the previous one has expired.
10.5. The “Unlimited Internet for a day” package is disabled when changing the tariff plan to a tariff plan that does not belong to the “Comfort” and “Super WEB” lines.
11. Clients of the company - legal entities, if necessary, can prohibit independent connection subscribers of the "Mobile Internet" service or its change, by submitting a written application to velcom sales and service centers or to the company's official attorneys, as well as with the help of ISSA (ISSA administrator). The effect of the ban is not taken into account when changing the subscriber's tariff plan to the tariff plans listed in clause 3.
12. Internet traffic in the velcom network is charged at 1 KB.
13. The included Internet traffic of tariff plans, Internet packages and one-time packages is not consumed in roaming. Internet traffic consumed while roaming is paid at roaming rates. Roaming Internet traffic is charged at 10 KB on tariff plans of the BUSINESS.PRO, “Super WEB”, WEB, “Non-stop”, Smart, “Corporate Smart”, “Big Plans”, “Telemetry”, “Comfort” lines, tariff plans “Business class” and “At your rhythm” and 50 KB - on other tariff plans.
14. The company has the right to unilaterally change this Procedure by publishing the changes on the official website.
15. In everything else not regulated by this Procedure, the client and the company are guided by the provisions of the agreement on the provision of telecommunication services concluded between the client and the company.

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Mobile operator Velcom Belarus is a reliable company that offers its customers optimal service conditions at a competitive price. Having studied existing tariffs Welcome, each subscriber can choose the one that best suits his needs and lifestyle. Tariff plans from Velcom include in their description the most clear and transparent connection conditions - here you cannot encounter hidden additional fees or unexpected debits from your phone balance.

The “Comfort” tariff offer from Velcom was developed and announced back in 2016. This is due to the constantly growing need of modern subscribers for unlimited and stable Internet access. The use of social networks, instant messengers and other services installed on the phone is the reason for the rapid disappearance of traffic and the burning of gigabytes.

Velcom’s “Comfort” tariffs are a redesigned line called “Smart” that the provider previously had. The purpose of creating the offer is to maximally satisfy the needs of Velcom customers in Internet traffic, as well as the opportunity to significantly save on voice communications. Calls made within the 3G network are not subject to tariffs. The main condition is mobile device 3G type communication must be supported.

The line includes several tariffs, which will be discussed below.

Suitable for those who surf the Internet not too little, but also infrequently, for example, mainly communicate on social networks. One gigabyte of traffic can be used to navigate online maps, play online games and view photos. The “Comfort” tariff from Velcom includes an unlimited amount of communication within the 3G network, 100 minutes for other subscribers and a gigabyte of Internet.

A subscriber using Comfort 2 has access to expanded capabilities, a larger volume of traffic, and therefore large quantity options for spending time on the Internet. This tariff from Velcom for two gigabytes allows you to watch videos, download photos and listen to music. It includes: unlimited communication on the 3G network, 200 minutes for communication with clients of other companies and two gigabytes of Internet traffic.

Suitable for active Internet users who often use social networks and video hosting sites. A Velcom client receives a large amount of traffic and included minutes in addition to unlimited 3G communications. The tariff includes: unlimited communication in Velcom space, 300 minutes of communication with subscribers of other operators and four gigabytes of the Internet.

Another proposal that cannot be ignored. It will appeal to Wellcom subscribers who regularly use the mobile Internet and constantly download applications, music and videos. This includes: unlimited communication in the Velcom 3G space, 400 minutes of communication with other subscribers and eight gigabytes of network traffic.

Tariff Lemon

In 2019, the operator Velcom launched a new youth tariff plan called Lemon. Its main feature is unlimited use social networks, as well as the ability to transfer included traffic to the next month. For customers over eight and under ten years old, connecting to the Lemon tariff will cost nine rubles and ninety kopecks per month.

Unlimited traffic on the Internet allows subscribers to constantly be online in networks such as Instagram, VKontakte, Viber, as well as in the game World of Tanks Blitz. In addition, the tariff includes four gigabytes of traffic for all other online activities (it can be accumulated and transferred to the next month). A nice bonus is the provision of 100 minutes for calls to subscribers of other networks and free digital television Voca.

Velcom clients who have subscribed to the Lemon tariff may not even think about possible traffic overruns. If it is reset, the system will send a corresponding notification, after which the user will be able to receive an additional package (its cost is 2.5 rubles per gigabyte).

A person who has reached the age of majority can independently connect Lemon at any Velcom service point. You can also make an offer for a younger client; this requires his passport and the presence of one parent (guardian) during the procedure.

Smart and Business class

Velcom has two more advantageous tariff offers for active and business subscribers, which should be mentioned.

Business Class

This is a premium tariff from Velcom, profitable and convenient for those who are used to always having access to stable communications and quality service. A user who subscribes to “Business Class” receives an unlimited number of minutes for voice communication and fast, reliable Internet. The only drawback of the offer is the rather high cost.

“Business class” will be appreciated by subscribers who have an active lifestyle and the need to always be in touch. The tariff includes unlimited communication on the network and sending messages in any volume, as well as minutes for communication with subscribers of other Belarusian operators and international calls.

Conditions of the Business Class tariff on Velcom:

No restrictions on the amount of traffic on the Internet at 3G speed;

Unlimited calls within your region;

Unlimited sending SMS via Velcom network;

Message for 4.36 rubles to phones of other operators;

MMS for 16.35 rubles;

300 minutes for calls (package for the CIS and European countries);

Benefits for roaming and long-distance calls.

The described fare offer is as convenient as business class when flying on international airlines. It is able to satisfy the most demanding needs of subscribers who have the right to call various numbers without thinking about the cost of the service. This becomes most relevant in roaming, when the price of incoming and outgoing calls increases significantly. Mobile Internet here is also excellent - it is unlimited and has excellent speed.

The monthly subscription fee for using “Business Class” from Velcom is 108.89 rubles. The day the payment is debited is set in accordance with the tariff activation date. When concluding an agreement with Velcom, the client must make an advance payment.

Premium tariff users can take advantage of a bonus: they can choose whatever they like phone number with a good discount. The numbers can be platinum (five identical digits in a row), diamond (last four digits) or gold (alternating six digits).

The tariff plan called “Smart” is one of the most advantageous offers from Velcom. The monthly fee is fifty-five rubles. By paying this amount, the subscriber can use the following services:

Unlimited Internet traffic;

Free communication on the Welkom network;

Free sending of SMS messages to other Velcom clients;

Free SMS sending via the Velcom network;

1000 minutes to communicate with subscribers of other Belarusian operators.

Additional costs for customers who have connected Smart:

The cost of connection is forty rubles (when purchasing a new SIM card or changing the tariff);

Video communication (outgoing calls) – ten kopecks;

Messages to subscribers of other operators in Belarus - five kopecks;

MMS within the country - six kopecks, abroad - twenty-seven kopecks.

The tariff has some features that you should find out about in advance, so as not to waste time solving problems and finding out unexpected information:

Forty rubles will have to be paid to the person who buys a SIM card, changes the tariff or restores service by Velcom;

The subscription fee is debited daily - thanks to this, subscribers avoid overpaying for communications if they connected at the end of the current month;

For the first time, the daily fee is debited from the account on the next day after “Smart” Velcom was connected.

Internet only

The provider Velcom offers customers two categories of tariff plans intended only for Internet use: for phones and for tablets.

“Easy” – no prepayment, monthly fee is 1.63 rubles;

“250” for 2.72 rubles;

“350” – one month for 3.16 rubles;

“750” – only the amount of payment changes, it is equal to 5.12 rubles;

“1000” – 6.21 rubles are written off every month;

“1500” for 8.61 rubles;

“3000” – three gigabytes of high-speed Internet for 15.8 rubles.

The last two items on the list are tariffs that can be connected together with Voka TV. Watching your favorite films and TV shows will cost almost fourteen rubles per month.

Mobile Internet offers for tablets:

“WEB Easy” – without the included amount of information, monthly fee – 1.85 rubles;

“Start” – five hundred megabytes for 3.16 rubles per month;

“4” – four gigabytes, allowing you to fully work online, will cost 8.17 rubles;

“Tankers” is a widely advertised tariff for those who like to play online games. There are no restrictions or limits here, and two gigabytes are given for the use of additional services. The tariff will cost 10.57 rubles monthly fee;

“8” – standard offer for twelve rubles per month;

“10 Voka” – television and high-speed Internet for 15.15 rubles;

“No obligation” – included in the tariffs without a subscription fee; you must pay for the provision of the service upon delivery.

Tariffs that include paid traffic are activated with a discount of 50% of the total amount.

New customers are eligible to receive a promotional code valid for three months.

Easy tariffs

Social and special

Less popular tariff plans among Velcom clients. They include a sufficient number of minutes, as well as the ability to create “favorite” numbers and Internet traffic. Convenient to use as intended.

Pension

Velcom tariff for constant communication with family and friends, suitable for pensioners. It includes outgoing calls to “favorite numbers”, as well as the described option itself.

The monthly subscription fee for Pension is 3.60 rubles. An additional Internet package is also available, connected via Personal Area or USSD command *135*1#.

Calls to five designated “favorite numbers” will cost 1.54 rubles.

Social

A tariff plan that allows you to always stay in touch with loved ones. Includes “favorite numbers” and outgoing calls to Velcom subscribers.

Subscription fee – 1.54 rubles.

Additional features of “Social”:

1.03 rubles for calls to one “favorite number”;

Additional Internet provision.