Application cannot be installed error 24. Automatic data clearing

A huge amount of software has been developed for the Android operating system. Most of them can be downloaded from Play Market. In it, programs are divided into categories, search is conveniently implemented, and therefore you can quickly and easily find what you need. The installation process is completely simple, you just need to click the “Install” button on the application page, and in a few minutes, depending on the speed of your Internet connection, it will be added to your device. No additional actions are required from the user.

The problem with installing applications occurs quite often

Most often, programs are installed quickly and without problems. But sometimes, instead of the “Application installed” message, you can see a notification with the following content: “Unknown error code 24 during application installation.” And nothing wants to be installed. What to do in this case? The main thing is not to panic, the problem can be solved quite easily. In this article we will look at why Play Store Error 24 occurs, how to fix it.

Causes

The reason for error 24 is, in fact, the only one: the remnants of folders and files of the previous version. When installing the program, the installer creates folders in the system partition. If you are deleting an application, ideally the . But this does not always happen. Very often, various files remain that interfere with re-installation. To eliminate error code 24, you need to remove traces of the previous version.

Remedies

If you want to be able to clean up leftover applications in the system partition of your Android device without resetting to factory settings, you need to obtain Root rights to your smartphone or tablet. By default, you are a guest of the operating system and do not have access to system files. On the one hand, in this way the developer protects the system from careless actions of inexperienced users. But on the other hand, experienced owners lose many chips. And that's why it was created software to break this protection and provide . The procedure is slightly different for each device, so if you are interested in obtaining superuser rights, look on the Internet for hacking methods specifically for your tablet or smartphone model.

After receiving Root rights we will need file manager with the ability to work in the system partition. In our opinion, ES Explorer is best suited for this role. Application tails are located in the data/data folders in the internal memory of the device and sdcard/Android/data/data on the memory card.

Launch the program, confirm the request to grant Root rights to the application. To get to the system folder in the internal memory, swipe from the left edge of the screen, select the menu section “Local Storage” - Device and go to the above directory. To go to it, tap on it in the main Explorer window. Look through all the folders very carefully, each of them is a separate application. Remove those that cause error 24.

Please be warned that you do everything at your own peril and risk, and we are not responsible for the malfunction of the device after deleting the extra folder. We recommend this method to truly experienced owners.

There is a way with less risk. You can install an application to clean your system from unnecessary files. SD Maid will help you best in our case. Free version The program has a number of limitations, so you can buy it, it’s inexpensive, or, if your conscience doesn’t gnaw at you, find a hacked one on the Internet. The program has excellent files. To do this, go to the “Garbage” section in the menu, first checking in the settings all the items that should be cleaned. Naturally, full-fledged work is possible only with Root rights.

After all these procedures, restart your device, launch the Play Store and try installing the application again. We advise you to download programs from reliable sources whenever possible and not to reinstall them 100 times, thus causing a software conflict.

Conclusion

We hope our tips helped you get rid of error 24 when installing an application from the Play Market. We will be grateful if you leave comments sharing your feedback on the material you read.

The article discusses the causes and solutions to the problem "Unknown error during installation (code: "-24"). Specific examples are given for popular applications.

Call this error can download any application to Android if it was previously installed on the device and was removed incorrectly. The fact is that the installation process of almost any software product from Google Play and its subsequent operation are associated with the appearance of several folders on the device at once. They record the information necessary for normal functioning software Such files are stored in the system partition of the gadget and free access to them is prohibited.

When you delete a program, in theory, all data associated with it should also be erased. However, this does not always happen. Some information may remain in the device cache or in the data folder. These files may cause failures when re-installing the application and cause error 24 on the Play Store.

There are several ways to fix code 24 on Google Play:

Standard features of Android OS;
Through additional software.

Using built-in tools

The first step towards curing your device from error 24 on the Google Play Market is a regular reboot of the Android OS. This is due to the fact that when the system is restarted, temporary files and cache are partially erased, freeing up space on the gadget and increasing its performance.

If code 24 could not be eliminated, we try to recover through third-party applications.

Correcting error 24 using additional software

Designed to clear cache and remove residual files on Android special software, which can be downloaded to your device from the same Google Play. These are the applications we will use to get rid of error 24.

The most effective Android system cleaner programs are:

Clean Master;
SD Maid.

Removing residual files using Clean Master

To fix code 24 on the Google Play Store using Clean Master, you need to do the following:

For more complete cleaning system from residual files, in the main menu of Clean Master, instead of “Acceleration”, click “Garbage”. The device will begin scanning and searching for unnecessary data. After completing the procedure, you should click “Clean” and check whether error 24 on Google Play was resolved.

Using SD Maid Cleaner

This application shows better efficiency in finding and removing unnecessary system files than Clean Master. However, root rights are required for its normal functioning. Rooting a phone or tablet voids its warranty. Therefore, if the device has a current warranty card, it is better to refuse to activate Superuser rights.

In other cases, you can get root access using the Kingo Root utility:

After the gadget reboots, you can begin to resolve error 24 on the Play Market:

Manual cleaning

You can also manually clear your device of residual files that interfere with the normal installation of an application from Google Play. To do this you need:

After exiting Explorer and restarting Android, code 24 should disappear.

Manual cleaning folders for specific programs

"Error -24" when installing WhatsApp

The error occurs due to hidden folder com.whatsapp, left after an unsuccessful reinstallation of WhatsApp to 4.4 in your /data/data/ folder. This folder prevents repeated WhatsApp installation. It needs to be removed.

"Unknown error: -24" when installing Sberbank Online

data/data
sdcard/Android/data/data- if Sberbank Online was installed on a memory card.

You need to find a folder in them ru.sberbankmobile

"Unknown error: -24" when installing Viber

You need to find two directories:

data/data- if the application was installed in internal memory smartphone;
sdcard/Android/data/data- if Viber was installed on a memory card.

You need to find a folder in them com.viber.voip and delete it. After this, error 24 will disappear.

"Unknown error: -24" when installing Kaspersky Internet Security for Android

You need to find two directories:

You need to find a folder in them com.instagram.android and delete it. After this, error 24 will disappear.

"Unknown error: -24" when installing Odnoklassniki

You need to find two directories:

data/data- if the application was installed in the internal memory of the smartphone;
sdcard/Android/data/data- if Odnoklassniki was installed on the memory card.

You need to find a folder in them ru.ok.android and delete it. After this, error 24 will disappear.

"Unknown error: -24" when installing My Talking Tom

You need to find two directories:

data/data- if the application was installed in the internal memory of the smartphone;
sdcard/Android/data/data- if My Talking Tom was installed on a memory card.

You need to find a folder in them com.outfit7.mytalkingtomfree and delete it. After this, error 24 will disappear.

Making bank payments through a special application - convenient way save time. Each banking institution develops its own utility for managing accounts and monitoring transactions, and Sberbank is no exception. However, when installing the application, a number of problems may arise, for example, the device may issue unknown error 24, which we will talk about today.

Error 24 when installing Sberbank Online

Malfunctions arise not only due to problems with the device; as a rule, the software component is the cause of the error, especially when the utility tries to access system files. The most pronounced reasons are:

unidentified part of the data;
lack of rights to use the root directory;
not completely deleted files.

As a result of these reasons, the Sberbank Online application displays error 24. Fixing it is not difficult, but initially you need to obtain root rights over the device in order to have access to the system directories. By the way, error 24 when installing the Sberbank online application may be caused by the lack of superuser rights.

“Sberbank Online” cannot be installed: error 24

The installation process cannot start due to the presence of old application files. The Google Play platform detects that part of the utility is already present on the device and therefore does not allow installation. This can be resolved by removing previous versions files, and clearing the Temp root directory where configuration records are stored.

The installation of the application does not occur due to incompatibility of the OS versions with the program. In this case, you should download apk file utilities old version. As a rule, this can be done on non-official sites, for example, w3bsit3-dns.com.

In 75% of cases, these manipulations will correct such a malfunction as error 24 when installing the Sberbank Online application.

And now more about solving the above problem on Android OS.

Sberbank Online error 24 on Android

Users of Android devices are more likely to encounter this error due to the “open” OS settings. That is, the operating system can be customized exclusively for yourself - manually reflash it, install a launcher for customization, which generally affects the stability of operation and increases the likelihood of errors. Therefore, let's look at troubleshooting methods. Error 24 can be resolved:

Manually.
Using programs.
Through an account on the device.
By updating the application.

The first method is highly not recommended for inexperienced gadget users, as it involves manipulating system files OS. The second is automatic, the program will do everything itself necessary actions, and will not affect the stability of the system.

First, let's focus on the first method. It includes cleaning junk files through Explorer. To implement it, you need:

Get root rights. Download the utility by typing in search bar Play Market "Root".
Download ES Explorer from the Play Market and install it.
Launch Explorer.
In the application, click on the “Menu” button.
Select “Show hidden files systems."
Go to the system directory /data/data.
Find the application folder “Sberbank Online” - “ru.sberbankmobile”.
Delete it.
Restart your smartphone/gadget.

After deleting, you need to go to Play Market again. Then enter the name of the application in the search bar. After that, the installation of “Sberbank Online” on Android will start, and error 24 will no longer appear.

Important! In another article of ours, you can find the reasons why Sberbank Online does not work on Android and their solution

The second method differs from the second in that the application hides a number of functions that affect the stability of the OS and gives access to deleting exclusively unnecessary files. To use soft uninstallation, you need to:

Get ROOT rights. The instructions are described above in the first method.
Download the SD Maid utility from the application platform and install it.
Run the program.
Select the "Trash" tab. It contains junk files, saved cache, and installation data.
Click on the “Clear all” button.

The problem with the Sberbank Online application error code 24 seems to be possible to solve through an account that is linked to the gadget. To do this, you should do the following operations:

Go to the gadget menu.
Select "Account Settings".
Go to the “Synchronization” function.
Click on the “Clear” item.
Reboot your smartphone.

In some cases, error 24 can be fixed by updating the application. To do this, you need:

Go to Google Play.
Enter the “Sberbank Online” utility into the search bar.
Click on the “Update” button.

Diagnosing the problem helps reduce the risk of an error occurring. Therefore, you should regularly clean the device memory from junk files, installation data and cache.

Video instruction

This video demonstrates another way to install the SBOL application on Android with root rights. It will be useful for viewing.

Leave your comments and questions below!

Sometimes Code 24 blue screen errors related to hardware can be caused by damaged random access memory(RAM). If you are experiencing random computer reboots, sound signals when booting or other computer malfunctions (in addition to BSOD errors 24), then it is very likely that there is memory corruption. In fact, almost 10% of application crashes on Windows OS are caused by memory corruption.

If you have recently added new memory to your computer, we recommend temporarily removing it to make sure it is not the cause of the Code 24 error. If this action clears the BSOD, then that is the source of the problem, and therefore the new memory is either incompatible with some other device. either your equipment or is damaged. In this case, you will need to replace new memory modules.

If you haven't added new memory, the next step is to conduct a diagnostic test of the existing computer memory. A memory test scans for serious memory failures and intermittent errors that could be causing your blue screen death 24.

Although the latest Windows versions contain a utility for testing RAM, I highly recommend using Memtest86 instead. Memtest86 is a BIOS based testing software, unlike other test programs that run in Windows environment. The advantage of this approach is that the utility allows you to check ALL operational memory for Code 24 errors, while other programs cannot check memory areas occupied by the program itself, operating system and other running programs.

Not so often, but still sometimes it may appear on your phone screen error 24 when installing the application on Android. The problem is not simple, but solvable.

As a rule, this failure is caused by the remains of junk files after deletion, or when the application is not completely installed on the device, or when the smartphone is hard rebooted (HARD RESET). There are several ways to solve this problem, this is clearing the cache and deleting application remnants.

Removing cache and data

First of all, clear the device cache and clear the playstore data. This is done through the application manager, then select the right application, in our case these will be playmarket and Google play, and in the window that opens, click erase data and clear cache.

Removing application remnants

Next, manually remove any remnants of the application before installing it again. It is advisable that your device has Root rights. Since you have to dig into system folders and files. More specifically, in the data/data folder located in the root directory of your smartphone. If your phone does not have root rights, there are several programs that can do this without them. They can easily be found on the play market by searching for “phone cleaning”. There are many applications; when choosing, rely on reviews and the average rating of the application.

Conclusion

Error 24 when installing an application on Android is not as scary as it is described, or rather, all difficulties arise solely due to ignorance of the causes of the failure. Now that you know why this is happening, you can easily deal with this problem.