Problem with the iPhone 7 speaker. Poor audibility from the interlocutor on the IPhone. Additional microphone troubleshooting methods

Official sales started in September iPhone smartphones 7 and iPhone 7 Plus. Not a single launch of new Apple products is complete without close attention from the media, so any bug risks becoming a tragedy on a global scale. One has only to remember the problem with the deteriorating connection in the iPhone 4, the peeling paint in the iPhone 5, and the bending iPhone 6 Plus.

No serious defects have been found with the iPhone 7 yet. Most problems can be solved by rebooting the smartphone, others can be fixed with the release of the next update.

1. Hissing sounds during intense work

The day after the start of sales of the iPhone 7 and iPhone 7 Plus, the first customer complaints about the operation of the devices appeared on the Internet. We are talking about the A10 Fusion processor, which tends to make “mysterious sounds” when the smartphone is used intensively.

According to the owners of the "Seven", the new 4-core processor begins to hiss during high loads. The sound can be heard through the body even at a distance from the gadget. This happens during moments of intensive operation of the computing module, which is not typical for any other Apple processor or competing chip from Qualcomm and MediaTek.

On this moment simple way decide this problem does not exist. If you feel that the sound is excessively loud, replace the device under warranty.

2. Low battery life

There are a number of problems with iOS 10 that affected using iPhone 7 and iPhone 7 Plus. It happens that the smartphone simply stops responding to touches or cannot connect to the Bluetooth network, and Mobile Internet malfunctions. However, many have traditionally complained about the time battery life iPhone 7.

In 9 out of 10 cases, abnormal discharge of flagships is caused by the background operation of one or another application. In such cases, you need to go to settings, Battery section and look at the list of the most energy-intensive tasks. To improve the autonomy of smartphones, you need to return to main screen settings, then go to the General –> Content Update section and disable the specified option for the “faulty” application. The energy saving mode will also help extend the operating time away from the outlet: Settings -> Battery.

3. Poor sound quality during a call

Some iPhone 7 users reported poor sound quality during telephone conversations. The corresponding complaints appeared on the website technical support Apple. The first to report the problem was a user named Stefan Fischer. His message dates back to September 16, the day iPhone 7 sales started.

In the thread discussing the problem, users left many comments with similar complaints. Most of them are iPhone 7 Plus owners.

Apple has not officially commented on the problem, but there is an article on the company's website titled "Missing or distorted sound from iPhone speaker." In case of such defects, it suggests increasing the sound, rebooting the device, or removing dirt from the speaker using a brush with soft bristles.

4. iPhone 7 does not find the network after turning off Airplane mode

Some iPhone 7 and iPhone 7 Plus buyers are complaining about an issue with Airplane mode. After disabling the function, your cellular connection is lost.

Apple is already aware of the failure and has provided technical support with appropriate instructions. Anyone experiencing this issue is advised to restart their iPhone 7 and iPhone 7 Plus. If this does not help, then remove and reinsert the SIM card.

5. Problems with Lightning headphones

Some iPhone 7 and iPhone 7 Plus buyers have encountered incorrect operation of Lightning EarPods. According to users, from time to time the remote control on the Apple branded headset stops functioning and seems to freeze. This happens if you leave the EarPods connected to your iPhone 7 for a few minutes. The sound continues to work, but the buttons do not work. Users cannot switch songs or adjust audio volume, although the microphone works fine.

The problem with sound loss was resolved in the iOS 10.0.2 update. In order to restore the correct operation of the headphones, you need to update your iPhone 7 to a new version.

6. Problems with activation

In some cases, after the first turn on iPhone 7 The device cannot be activated. Activation failure usually occurs when there are problems accessing the Internet. Check your network connection. If the problem persists, try switching to Wi-Fi network. If the problem persists, try restarting your smartphone several times, or activating it by connecting to iTunes.

7. Unstable Bluetooth operation

Owners of recently released gadgets also complain about unstable wireless operation. Bluetooth connections. On Apple forums, customers write that they cannot connect the iPhone 7 to their car stereo.

Some users of the device report that the smartphone works, but voice calls through the on-board system are distorted. Some users complain that the iPhone 7 disconnects from on-board system car after 10 seconds, after which the gadget can no longer be connected to the system. Most complaints come from BMW car owners.

If you encounter a similar problem, all you can do is wait. According to company representatives, Apple is currently working on an update that should fix the problems.

Hello everyone! We continue and today we are already finishing (for the next year - this is almost certain) the topic of manufacturing defects in iPhones. Next up is the new iPhone 7 and its larger brother, the iPhone 7 Plus. Did Apple engineers manage to make a wonderful gadget without any defects? Now let's see and find out...

Important note. Since the devices are new and have only recently gone on sale, the article will be updated as information becomes available about new defects identified in the iPhone 7. And you too can take part in this. Why not? If you have anything to add or you yourself have encountered any common defects in the iPhone 7 (Plus), then do not be lazy and be sure to write in the comments.

That's it, we're done with the introduction. Let's move on to the most important thing - defects. Begin!

iPhone 7 processor hiss

Just like that, trouble came from where it was definitely not expected. The new A10 Fusion processor installed in the iPhone 7 and iPhone 7 Plus turns out to hiss and emit different sounds under heavy load. What is meant by heavy load? Games, watching videos online, testing in various programs etc. Moreover, as it turns out, this very processor (to be more precise, transistors or whatever is on it) produces sounds on almost any iPhone 7. Somewhere it’s quieter, somewhere it’s louder, but in general – the “seven” hisses and that’s fact.

But what’s more interesting is that this is, if not normal, then close to it. Almost every iPhone makes this kind of noise, we just didn’t pay attention to it before. And then the hysteria began:)

Of course, when we say that any iPhone makes noise in this way, we mean quiet sound. If the sounds are strong, then it is better to turn off the device and return it under warranty; this is a definite defect. Appe knows about this and exchanges such iPhone 7s for new ones without any problems.

Problem with the speaker - it’s hard to hear the interlocutor in iPhone 7

In the comments to this article (thank you!), and on various other resources, many users note the fact that the sound of the speaker in the iPhone 7 is a little unusual - “like out of a barrel.” Considering the fact that some people are already taking their iPhones with a similar problem to the service (and they are replacing them there!), we conclude that the iPhone 7 has a new defect - a poorly working speaker. If possible, be sure to check when purchasing.

There are really two nuances here that you need to remember before running to the service. If your interlocutor is hard to hear on iPhone 7, then:

1. First, be sure to change your SIM card, especially if you have had it for a long time and are under Nano Sim was circumcised independently. Well, or just check with another, “normal” SIM card.
2. The iPhone 7 now has moisture protection, and such a dull sound during a call may be due to the presence of special protective membranes. Which, on the one hand, prevent moisture from getting inside the case, and on the other, slightly distort the sound during a conversation.

And that's all for now. At the moment, there are no more known manufacturing defects in the iPhone 7 - a perfect smartphone :) Of course, over time, defects will appear, where would we be without it. But for now, that’s it.

P.S. Like and if you have anything to add to the article, write in the comments - we’ll collect all the shortcomings of the iPhone 7 in one place!

Modern telephones have not been used for their intended purpose for a long time. Now it is a music player, video and photo camera, GPS navigator, etc. For conversations, of course, phones are used, but less often than before. But even if the interlocutor is hard to hear on the iPhone 6, then this is a reason for concern for the owner. Such expensive gadgets from Apple should work properly.

Unfortunately, not a single phone is immune from this. Even the new flagships iPhone 7 and 7 Plus are subject to this risk.

Add volume

Let's start with the banal. Inexperienced users simply turn down the volume of the speaker during a conversation by involuntarily pressing the volume down button on the side panel. In this case, you don’t even need to open the iPhone 6 settings. To set the maximum volume, you need to call someone and, during the call, use the side keys to increase the volume.

Judging by messages on various forums, a simple action helps many users: inserting and removing the headset. If it helps, then that's great, but if not, then move on.

Shipping film and covers

Another reason: shipping film. After purchasing a new smartphone, there is always a film on the screen that for some reason people don’t remove. They do this supposedly in order to preserve the beautiful appearance, but this film may simply block the speaker, making it difficult to hear the interlocutor.

Cases can also block the sound. They usually have a hole for the speaker, but it sometimes gets clogged with debris. Try cleaning it and test your phone again.

Cleaning the speaker mesh

If the mesh that covers the membrane and serves as some kind of protection against debris could become clogged, then to clean it, you need to use a cotton swab with alcohol or a toothbrush. Also try blowing it out and removing the debris.

If cleaning helps, that's great. True, dirt accumulates not only outside, but also inside. Therefore, sometimes the phone needs to be disassembled to clean out debris from under the mesh.

For disassembly, special star-type screwdrivers are used. Most likely, you do not have them, so you will have to contact service center. If necessary tool Yes, you can try to remove the cover yourself. But do it carefully so as not to touch or tear off the cable.

Did it help? If not, then we will look for the reason.

Looking for a reason

It is important to remember why it became difficult to hear the interlocutor on the iPhone 6. For example, after the gadget falls out of your hands or you spill a glass of water on it. It is possible that sand got into the speaker after relaxing on the beach. Anything could disrupt its operation, but most often it is the owner who is to blame. Speakers themselves rarely deteriorate. After all, this is a simple module in which there is nothing special to break.

Unfortunately, only a few users can repair their iPhone 6 on their own. This cannot be done without special screwdrivers, so the simplest, laconic advice is to take the phone to a service center.

Moreover, if you remember for sure that the speaker began to work worse after the fall, then you don’t have to rush too much. However, if you are sure (or at least there is such a possibility) that bad sound on iPhone 6, you determine that after water gets inside the case, you must immediately turn off the phone, remove the battery and take the device to a service center. In this case, this is the minimum that you can do useful. The maximum is if you also dry the phone with a hairdryer for at least 5-10 minutes. Surely during this time the water will evaporate from the inside. After that, still take the phone to the technician.

If it turns out that water got inside and shorted the contacts, you will have to install a new speaker on the iPhone 6. Usually it is inexpensive, but if you pay for the work, it won’t be so cheap. It also cannot be ruled out that some contact or cable did not come off during the fall. In this case, repairs will not be expensive.

Could there be a software problem?

Maybe. By her own operating system iOS is great. It is well optimized, easy to use, and constantly updated. But nowadays many users have popular jailbreaks. This special programs installed on iOS. In other words - firmware.

Yes, they open up many opportunities for users, including the ability to install cool free programs, for which without jailbreak you would have to pay money. But firmware is unofficial software, and no one is responsible for its performance. You shouldn’t be surprised that after some kind of jailbreak it will become difficult to hear your interlocutor on the iPhone 6. And although the problem in the software can be solved quite easily, a similar feature does occur.

So it is not recommended to install all sorts of complex software that can harm the system unless absolutely necessary. It’s good if the problem with the speaker is software in nature. In this case, iPhone 6 repair will not be required at all. It will be enough to simply install the latest official software through iTunes.

By the way, it is extremely rare that there may be a problem even in official firmware. There have been cases when new versions of Apple software only harmed the phone. Therefore, you can try to “roll back” to previous version BY. It's unlikely that this will solve the problem, but it's worth a try.

If all else fails

If you remove the jailbreak and install the official one software did not help and you are still hard to hear the interlocutor on the iPhone 6, then you will have to contact a service center or, if there is no guarantee, some private workshop.

Well, as a last resort, just use a wired headset (it always comes with your phone) or a Bluetooth headset, and also communicate via speakerphone.

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“Don’t be lazy, dial the number of a friend, colleague or acquaintance and check the functionality of the speaker of your smartphone “without leaving the cash register”” - Dmitry, they won’t let you open the box until you pay. Surprisingly, I myself encountered this a year ago, when I bought 6s in November last year, and it was in iCases:
At that time, I was already taught that the 6s has a rare jamb in the form of a slightly darker upper part of the screen. When I bought the phone, I decided to check it before giving the money, to which the seller informed me that it was possible to open the box only after payment, and if there was some kind of mistake, the device would need to be sent for examination in any case, after which it would be a decision was made to repair or replace with a new one. Opening the box has something to do with Apple's warranty.
In my opinion, in the case of a jamb, it would be the sale of a deliberately low-quality product. It would be interesting to hear from an iCases representative, but it is unlikely to happen.

@w_maybach, you pay for the goods - you open the box - in case of defects, they must immediately replace it
otherwise, excuse me, you can also send any product with any defect for examination, I bought a TV - I opened it right there in the hall - half the screen does not work - oops! Sorry, for examination!
and according to the POSA, the seller is obliged to transfer a technically sound product upon sale; any Apple claims that contradict local laws are void in the territory where these laws apply

@w_maybach, after activating the device, the warranty countdown according to the Apple database begins. The reluctance to open the package is also associated with difficulties in subsequent sales if you suddenly change your mind - few people want to buy an opened and activated phone

@Adversa Fortuna, I know, the seller told me the same thing, to which I replied that I only needed to turn it on for the screen to light up, I, of course, was not going to activate it and enter any data. I believe that I have every right make sure that they are selling me a technically sound device, and not a pig in a poke: I’ll open it now, there will be a defect, and the device from the store for my 50 thousand (or how much I paid there, I don’t remember) will go to the SC for two weeks. This is nonsense.
I had no intention of changing my mind, I came to pick up the order and had already dumped out a stack of red bills, so: if it’s defective, then they themselves return it to Apple, if everything is ok, then I take it.

In addition, Dmitry suggests checking the speaker. I don’t know how to do this then without giving the money first.

@w_maybach, due to the dark top of the screen in 6s (the jamb is not rare, but widespread), I changed it 5 times under warranty :) True, the action took place in Spain

@fantique, well, that’s what happened to my ex, in the end without examinations, etc. I changed it for her, but I don’t remember the name of the store. I was afraid of this, so I wanted to check before giving money (by the way, I think that I have every right to do this).

@w_maybach
They tried to deceive you.
The legislation clearly states (I won’t look for it now) that packaging is not needed when returning defective goods.
For example, they took me and a friend to Mvideo. We immediately checked on the spot, at the service table. Fully checked, with activation. As a result, his device did not catch the network, everything is fine with me.
They replaced it with a new one without any questions.
Always check directly in store. If they find a jamb there, they will immediately change it. If you left the store and your phone died, excuse me, the examination takes up to 14 days.

@Timsan, I'll clarify: I was not allowed to turn on the device. There was no point in taking it out of the box, although they didn’t even seem to want to let me open it. It was definitely not possible to turn it on.
Cellophane is not needed at all when returning to a store for any reason.
I had no desire to butt heads, to be honest, although I could have. I just arrived after work with a dying 5s (the power controller had given up its life), I wanted to pick it up and leave. Actually, I gave the money, opened it, checked everything carefully right in front of the seller, everything, fortunately, was ok :) If it had not been for this, the conversation would have been completely different.

@w_maybach, so what I mean is, check it without leaving the store. It’s clear that you will have to pay first (although this defies logic), but it’s like that everywhere - I paid, went to the check table and made sure with the consultant that everything was ok. In general, hemorrhoids begin from the moment you decide: “I’ll buy a new iPhone!”

@Dmitry Bardash, I absolutely don’t mind, but not when they tell me: “You put some money here in the cash register, and then open it. If there is a defect, we will take you for an examination for two weeks, after which you will either be given a new device or have this one repaired.” Excuse me, but this is a form of mockery and humiliation if that’s what the seller says, in front of whose eyes you just removed the film.

Quite often, owners of Apple smartphones come to me with a complaint that the iPhone speaker has become quieter, the interlocutor has become difficult to hear and they have to strain their ears significantly. In a noisy street, this becomes terribly annoying. Skeptics immediately begin to criticize Apple and the iPhone, complaining about the Chinese assembly and high cost. In fact, in most cases, the reasons why the iPhone has become quiet speaker and dull sound lie not in the device itself, but in its accessories. But first things first!

So, if for no reason your iPhone speaker starts to work quietly, start by simply rebooting it. After that, call one of your friends and during the conversation, use the buttons to adjust the speaker volume from minimum to maximum and back several times. This helps in cases where sound problems are associated with a simple malfunction of the device.

The second, quite common case is a crookedly pasted protective film or glass.

But here, as a rule, the problem arises immediately after you have glued the protective accessory to the device. Accordingly, you need to re-glue the film or glass correctly and everything will be fine.

It also happens that the iPhone became quieter due to the case, which became deformed over time and partially covered the speaker. Again, checking this is quite simple - just remove the case and make a call.

Cleaning the iPhone speaker

Now let's consider a more serious case, when the sound on the iPhone is muffled and the interlocutor is hard to hear at maximum volume due to contamination of the speaker. This could be various small debris from a pocket or bag, some sweet or viscous liquids that accidentally fell on the phone body, or ordinary dirt. To clean the iPhone speaker, you will need a stiff brush or toothbrush and alcohol.

First you need to moisten the pile with alcohol and squeeze it thoroughly so that it is damp, but not wet. Roughly speaking, our task is to prevent alcohol from getting inside the smartphone during the cleaning process. The best option is to run the lint over a piece of paper several times. After this, we try to clean the iPhone speaker grid with careful movements.

Note: A toothbrush can also be used to clean the main speaker of an iPhone. The only condition is to use it without alcohol. The fact is that its holes are much larger and alcohol can get inside the device.

Phone hardware problem

Unfortunately, iPhones also break, which means the speaker can also fail. How can this be checked? Simple enough. Here are two ways.

First, use headphones. In this case, there will be excellent audibility through them, but the iPhone speaker will still be deaf.

If it turns out that the iPhone has become quieter because the speaker is broken, then the only solution is to take it to a service center.