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Sony xperia does not work. The application is not working. What do we do when your cell phone is dead?

The phone does not want to turn on or reboots at a time convenient only for it, the sound fails, and the software begins to fail more and more often?.. Well, in the near future, either you yourself will want to regain power over your device, or it will force you to do it. I don’t recommend going to the second option, because if you don’t prepare for this moment, you’ll have to say goodbye to a lot of data, contacts, and so on.

In any case, if the phone still turns on - save everything you can and wherever you can(priority, of course, is the memory card, contacts on the SIM card and cloud storage).

Have you saved or accepted the fact of data loss? Then let's continue and start with preparation - first of all this battery fully charged, since the reconfiguration procedures are very sensitive to a possible power outage, and possible interruptions can finally finish off the device, making it unsuitable even for further repairs. Then remove the battery from the smartphone for 20-30 seconds (if your model allows it).

Oddly enough, but even simply removing the battery can save you a lot of problems, so check how relevant it will be to do with your phone what we are planning in the continuation of this article.

Hard Reset. Factory reset

You can, of course, use a variety of programs to carry out this operation (it is advisable to download the native program from the manufacturer’s website PC Companion), but in my personal opinion, it is much more convenient to use direct access to the system, because this is a proven method that does not require wasted time on installation software. In addition, it is universal for all models, and you will not need to look for an individual approach to a specific model.

If already at this stage you have doubts as a result of your actions, perhaps you should not continue further on your own, and you should contact the Ru Sony company, which repairs Sony smartphones. If not, continue reading and taking action, we will explain to you step by step the entire sequence of necessary procedures.

    We turn on the smartphone by simultaneously pressing the volume up key (depending on the model, try lowering the volume or even just holding down both volume keys) and the power button.

    Eventually (at first, this may take a few tries), you will be taken to the menu recovery. This is a bunch of inscriptions at the top of the screen, which is navigated using the sound buttons, and the on/off key will indicate confirmation of your choice.

    First of all, try selecting a section in the menu reboot and wait for Android to reboot. When reinstalling the system, never touch the phone, this will not lead to good.

    Reboot didn't help? If not, then activating the “Wipe data/factory reset” item will definitely help you out; after that, you may need to enable the “reboot” item again. Be a little patient with the process.

Let's summarize.

As a result, you get a pristine phone, just like when you bought it. All software on it will have to be reinstalled, but this is inevitable, which, by the way, can lead to good consequences (being aware of installing programs on a smartphone can save you from a lot of problems).


Sony cell phone fell into water or what to do if water gets into your phone

Recessed Sony phone. What to do if you drowned or simply got wet.

Water can't hurt phone . You tell me, what am I doing on your site in this section then? Mine is broken. Because it’s not water that makes you stand up, but water in combination with a battery. As a result, electrochemical corrosion of the board occurs. In other words, the board of your gadget and all its elements begin to rust, rot, i.e. disintegrate, turns into dust.

Why don't Sony cell phone manufacturers protect them from corrosion?

Well, why did you decide that? They protect and how. They cover the board with a protective layer of varnish, which is designed to protect your device.
Why then do they fail if the board is covered with a protective layer of varnish? Yes, because this varnish should not save you from swimming in the pool. The only thing that can save you from this is a diver's suit. Its task is to create a protective barrier and prevent the formation of corrosion on the board if there is suddenly strong humidity. For example, a bathroom or bathhouse. And again, this barrier does not last long, which means that you should not test its strength while sitting in the steam room with friends.

The first thing to do if water gets into your phone- this is to disconnect the battery. Then immediately take it to the service center. If this is not possible, then you need to try to somehow dry the device with a hairdryer, put it on the radiator overnight, place it in a warm place for a couple of days, etc. Perhaps after this your pet will work without problems. Although, as practice shows, the lion's share of phones coming in for repair have previously been exposed to water (this is indicated by rusty spots inside, oxidation, deposits, etc.) and who knows for what real reason your gadget failed this time. In any case, it can be argued that the water that once got there played no small role
In all cases of moisture getting under the housing, the device needs to be dried and cleaned. Otherwise, partial or complete inoperability of the device may occur. Let me emphasize that it is possible, but not mandatory. But the oxidation process can take quite a long time, and it is impossible to say how the mobile phone will behave the next day or in a month. The more time has passed since moisture entered, the less likely it is to restore full functionality in the event of a breakdown.
If, after getting wet, you quickly disconnect the battery and bring it to us, then most likely you will save your pet and save your budget for repairs.

What do we do when your cell phone is dead?

Disassembling the phone;
- cleaning in an ultrasonic bath;
- removal of traces of moisture;
- cleaning the mobile phone board from corrosion;
- complete drying of the device;
- phone testing.

More details about cost and terms Sony repair you can check with our masters or manager Service center
"Service Market"
by phone or ask a question in any feedback form.

Sony Xperia– one of the most popular smartphone models. A high level of functionality, optimal technical data, and an ergonomic housing are important advantages. Despite such positive aspects, disadvantages can also be recorded. What to do when sony xperia won't turn on? How can such phenomena be explained and how to act to prevent further errors in work Sony smartphone? How can you restore optimal functionality? mobile phone?

Sony Xperia does not turn on: possible reasons

Why might my smartphone not turn on? What are the most common reasons:

  • faulty battery. Sony Xperia boasts a capacitive battery, which, unfortunately, often breaks. It is advisable to check the battery, because if it malfunctions, the smartphone will not be able to turn on;
  • If the smartphone is charging but does not turn on, there is a risk of the power button breaking. You also need to remember about precautions. For example, it is not recommended to charge Sony Xperia immediately after getting wet or accidentally getting moisture on the phone keys, because otherwise the phone may completely die;
  • if the smartphone connector is broken or partially torn out from printed circuit board, the charge cannot be transferred to mobile equipment. In this situation, the device will be completely discharged, and then will not be able to turn on. The only possible way out in this case is to contact the employees service center, where professionals will replace the connector;
  • A motherboard that has been damaged by a shock or accidental fall will not be able to support the operation of the smartphone. In this case, you need to diagnose the gadget, and then take restoration measures. Only professionals are ready to successfully return a smartphone to functionality;
  • The smartphone control chip turned out to be broken. In this case, it is necessary to replace the component part with an original analogue that can successfully perform its functions;
  • rust, oxidation of parts, corrosion are some of the most dangerous reasons for the inability to fully use a mobile phone. If your Sony Xperia does not turn on after getting wet, it is best to contact professionals who can restore your mobile phone;
  • another one possible reason problems - software glitches. After an unsuccessful update, the device will not be able to turn on, but optimal solution will be a solution for restoring equipment.

The above reasons can be the basis for a successful solution existing problem with Sony included.

How to fix if Sony Xperia does not turn on?

If the Sony Xperia does not turn on, there is no need to worry, because the chances of restoring the functionality of the gadget remain. How can corrective measures be carried out?


If the Sony does not turn on, you can find a way to restore the optimal performance of the mobile phone and in 99% of cases the problem is successfully solved.

If an app on your device isn't working properly, try the following steps in the order listed. After each step, check if the problem is resolved before moving on to the next step.

    Force close the application and launch it again.

    Force closing an application

    1. Find and tap Settings > Apps and notifications> About the application.
    2. Find and select the application you want to close.
    3. Tap STOP > OK.
  • If the application requires an Internet connection, make sure it is active (Wi-Fi or mobile network), and airplane mode is turned off.

    Turning off airplane mode

    1. Find and tap Settings > Network & Internet.
    2. Drag the Airplane mode slider to the left.
  • Restart your Xperia™ device and then try launching the application.

    If STAMINA Mode is activated, disable it and restart the device. To save battery power, using STAMINA mode disables some device functions. This may affect application performance. For example, turning off the screen may stop applications used for streaming and GPS navigation, and email clients and other services that require synchronization may not be updated.

    Disabling the STAMINA Mode function

    1. Find and tap Settings > Battery > STAMINA Mode.
    2. Tap the slider to turn off STAMINA Mode.

    Restarting the device

    1. Press and hold the Power button.
    2. In the menu that opens, tap Restart. The device will automatically restart.
  • With absence latest version update the application to Google Play™. Not all applications can be updated from using Google Play™.

  • Clear the application cache to remove any temporary files from memory that may be causing the problem. When clearing the cache, personal data is not deleted.

    Clearing the application cache

    1. Find and tap Settings > Apps and notifications> About the application.
    2. Select an app or service, then tap Storage > CLEAR CACHE.
  • Delete application data that has been stored since you started using it. Please note that all personal data stored in the application, such as login information and settings, will be deleted.

    Clearing app data

    1. Find and tap Settings > Apps and notifications> About the application.
    2. Select an app or service, then tap Storage > ERASE DATA > OK.
  • Uninstall all updates to reset the application. All personal data stored in the application, such as login information and settings, will be deleted. If possible, update the application again using Google Play™.

    Uninstalling app updates

    1. Find and tap Settings > Apps and notifications> About the application.
    2. Find and select the app that isn't working.
    3. If available, tap.
    4. Touch Uninstall updates> OK.
  • Uninstall the application and then reinstall it. Please note that some pre-installed applications cannot be removed.

    Removing an app from the Apps screen

    1. Touch and hold an app icon until your device vibrates.
    2. In the menu that opens, tap > OK.
  • Perform a factory reset. Sometimes it's The best way if the device stops working correctly. However, please note that this will delete all personal content stored in internal memory devices. Create backup copy data to be saved.

    Backing up data using a computer

    1. Make sure the application is installed on your PC or Mac® computer.
    2. Connect your device to your computer using a USB cable.
    3. On your computer: Open Xperia™ Companion if it doesn't launch automatically. After some time, the computer will detect the device.
    4. Make sure that for USB connection Xperia devices™ file transfer mode is selected File transfer.
    5. Select Backup on the main screen and follow the instructions.

    Factory reset

    To avoid damaging your device, do not interrupt the reset procedure.

    1. Copy important data from the device's internal storage to a memory card or other external storage. If you have encrypted data on your SD card, you should decrypt it so that it is available after the reset.
    2. Find and tap Settings > System > Reset settings.
    3. Tap Master reset > Reset your phone .
    4. Draw if necessary graphic key access, enter your password or PIN to unlock the screen.
    5. To confirm, tap Erase everything.

Using a tablet or smartphone, the user may encounter a problem Google downloads Play on Sony Xperia. This is a very common bug on almost all Android devices. Often the error “The process com.google.process.gapps has stopped unexpectedly” may appear. It interferes with working with the service and occurs with any frequency.

As it turned out, dealing with such troubles is simple and there is no need to fiddle with the settings - now I will tell you what to do if the market does not work on your Sony Xperia device.

Read about the most common mistakes and their solutions in the article

Solution

  1. Let's go to the main menu, select Settings - Applications - then the All tab and there we will find Google Service Framevork. Click on it, a window will open in which you need to select “Erase data” and “clear cache”. The same must be done for the Google Play program.
  2. After completing these steps, you need to restart your Sony Xperia. After enabling, you need to launch the market and agree to the terms license agreement and enjoy comfortable and stable work.

It happens that uninterrupted functioning is hampered by the unexpected stop of various processes. To fix a similar problem, you need to go to Settings - Applications, if there is a Disabled tab, go to it and enable processes. Otherwise, let's go to the familiar "All" tab and go down to the very bottom of the list, since all disabled applications are there. You just need to turn them on. The problem is resolved.

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