Contacts

Cellular network motif. Tariff plan "mobi gsm (q)". Basic communication services

Often, a subscriber, having chosen a certain tariff, becomes attached to it and may not change it for years. Just communicating, using the Internet, replenishing their account, people little think about what exactly they are spending money on. Meanwhile, more and more profitable offer allowing you to save money without limiting yourself.

Tariffs will be an excellent solution for residents of the Sverdlovsk region cellular communication Motive. The main advantages of this operator are the absence of a monthly fee for outgoing calls, as well as a wide range of tariff plans. Each client will be able to choose something to their liking.

The most popular packages are “Instead!” Behind small fee they provide the opportunity to communicate unlimitedly both by phone and online.
In addition, Motiv offers tariff plans:

  • "All Russia";
  • "39";
  • "139";
  • "Second-by-second";
  • "Very simple ";
  • "NEXT FREE".

general information

Cost "Instead!" directly depends on the services and size you need free traffic. The price for it varies from 300 to 1800 rubles. For a minimum amount you will receive 4.5 GB of mobile Internet at maximum speed and unlimited calls inside the area. For the maximum fee you will have access to 100 GB, unlimited access to social networks, uncharged night traffic.

The “All Russia” package costs 300 rubles/month. It provides 600 minutes, 600 SMS, 6 GB for free calls throughout Russia.

Tariff plans “39” and “139” are suitable for those who do not want to spend large sums, but want to get high-quality communication with family and friends. For just 39 rubles you get 1 hour of conversation to all numbers in the region. 139 will give you access to 200 minutes and SMS. In addition, the subscription fee includes 1 GB for comfortable communication in the Web space.

People who value their time will be interested in packages for calls without a monthly fee. Per second, “Very simple” and Next Free with payment of 3 kopecks/sec, 80 kopecks/min or 1.5 rubles/30 min respectively.
You can connect at service center or using simple Ussd commands:

  • “Instead!”: *114*171# (172, 173, 174, 175 for plans for 600, 900, 1200, 1800 respectively);
  • "NEXT FREE": *114*54# ;
  • “Per-second”: *114*67# ;
  • “Very simple”: *114*77# ;
  • "39": *114*70# ;
  • "139": *114*71# .

Now you know everything about the tariff plans of the Motiv operator and can choose exactly the one you need.

If problems or questions arise related to mobile communications or the Internet, users have a fair question about how to call the Motiv operator. There are several options for dialing the contact center - they will be discussed below. In addition, clients of this organization should remember that they can find out the necessary information about their account, as well as perform a number of actions, through an Internet service such as LISA. It will also be mentioned below.

How to call the Motiv operator from a SIM card that is serviced by them?

For existing clients of the previously mentioned operator, a single short number for consultations at the contact center. By dialing three 1s from your SIM card, you can chat with a support employee and receive the long-awaited answers. You don't have to pay to connect to this number - calls are free. It is important to take into account that you need to dial three units when the subscriber is in the territory served by the Motiv operator. The Greater Urals refers to such regions as Kurgan, Sverdlovsk, as well as two autonomous regions - Yamalo-Nenets Autonomous Okrug and Khanty-Mansi Autonomous Okrug. When located in these regions of the country, the subscriber can safely dial the number of the Motiv operator - 111. The call will be free.

Call the contact center from any operator number

However, it is not always possible to call from an operator’s SIM card, what should you do in this case? A separate number is provided that can be used to dial the contact center from any region of the country from any number. Thus, you can call Motiv either from a mobile number of any operator in the country or from a landline phone, and it’s completely free. You should dial the number 8-800-240-00-00. A similar option should be used by those wishing to call a support employee from a SIM card of the Motiv operator from any region (with the exception of regions related to the Greater Urals).

Contacting the contact center from a landline phone

For some cities, it is possible to contact contact center by city number. As for the cost of such calls, it should be clarified with the telephone company that services the client’s specific landline phone.

For cities such as Yekaterinburg, Krasnoturinsk, Nizhny Tagil, etc., it is possible to contact the contact center from landline phones. More information about which number should be used in each specific case can be found on the operator’s official website.

For calls from other cities of the Greater Urals, it is recommended to use a short service number - 111, if the call is made from the Motiv number (cellular operator) and 8-800-240-00-00 - for free calls from other cities of the country (from any numbers ).

How to call the Motiva operator for free?

Many clients are interested in this question, because they don’t want to spend money on communicating with a contact center operator. Commit free call You can dial 111 from your Motiv SIM card. Moreover, the subscriber must be located at this moment in the territory of the Greater Urals (this is where the operator discussed in this article provides its services). If you are in other regions, you must use different numbers.

Internet service for account management (LISA)

Before calling the Motiva operator, it is recommended to use the personal Internet service of subscribers (LISA). With its help, you can view the data of interest on your account, clarify which services are activated, disable unnecessary options, view expense data, etc. Access to the LISA functionality is available on the official website of the Motiv operator. The first time you will need to register by assigning a password to access your personal page. detailed instructions how this can be done is contained in the form for entering authorization data. Just follow the “Registration” link and fill out the information required by the system. In the future, login will be made using previously assigned data, which can be adjusted at any time, if necessary. If you lose your password, you can easily recover it - just follow the instructions that are posted on the authorization page of the service we reviewed earlier.

Conclusion

The current article examined how you can reach a specialist at the subscriber consultation center, and provided the number of the “Motiv” operator. For all questions related to services mobile communications, Internet and telephony problems that the client cannot solve on his own, it is recommended to contact the support line. Please keep in mind that calls to numbers 111 and 8-800-240-00-00 are not charged. And the cost of connecting to a contact center specialist via direct (landline) telephone should be clarified with your landline service provider. To obtain information about the Motive SIM card, you should specify the number, as well as the details of its owner.

Mobile operator Motiv provides its subscribers with the opportunity not only to make standard calls or send SMS messages, but also to use Additional services and functions. Some of them are free, but for most options the operator withdraws money from the account. Therefore, many users are forced to disable services that they do not need.

To find out about the services provided by the company, use LISA - the subscriber’s personal Internet service. On your personal page there is a list of paid options used. Each function is easy to find out detailed information or just turn it off.

To activate the service, you need:

  • Go through authorization. The subscriber sends a message without text to number 1070 or contacts a consultant at 8 800 240 0000.
  • Afterwards he receives a password to log into " Personal Area” and in the “Services” table, views all connected functions.

The specified password can be easily replaced with any combination of numbers or letters that is convenient for the user.

How can I find a list of connected services through the mobile application?

You can find out about additional paid options using mobile internet application companies. It is only available for smartphones operating system Android, current version application is available at the link below.

The application is easy to use: it makes it easy to check your account balance on your phone, top it up with bank card and find out about new promotions or tariffs. The subscriber independently selects and activates the paid services that he needs. Each of them can be disabled at any convenient time.

Disconnection via SMS: quick and easy

Another way to disable the service is to send an SMS message to the operator. The table shows the names of the functions and the number to which the notification should be sent.

Service Number Text to disable the service
Profitable Russia 001180 OFF
Children's Internet 1096 OFF
Roaming. For everything 001166 OFF
Roaming. For conversations 001165 OFF
Turbo button 1005
Time-out 1040 OFF
Your world 1012 OFF
Marathon+ 1018 OFF
Informant 1024
Call forwarding 1028 OFF
missed call 1034 OFF
Guide to MOTIV 1060
Call waiting 1029 OFF
Prohibition of subscriber number identification 1030 OFF
Deleting a Favorite Number 1032
Prohibition of SMS transmission to content provider numbers 1069 OFF
Mobile Internet 1036 OFF
Super SMS 1038 OFF
Marathon 1045 OFF
Opting out of birthday SMS messages 1073 OFF
SMS message about receipt of funds to the subscriber’s personal account 1046
Night Internet unlimited 1049 OFF
Banning SMS from the Internet 1062 OFF
Checking the “Close Number” 1064
Public static IP address 1066 OFF
Internet marathon 1008 OFF
Temporary blocking of notification of funds transfer 1071 OFF
SMS-MMS round dance 1088 OFF
Roaming NON-STOP 1078 OFF
Mobile transfer 1080 OFF
Prohibition of sending information SMS from MOTIV 1084 OFF
Unlimited Parade 1086 OFF
I am online 1087 OFF
Mega Mini prices 1094 OFF
Native number 1091 number without prefixes +7 or 8
Checking “native” numbers 1093

Disabling paid services using USSD commands

You can disable options using requests. For example:

  • To cancel the “Roaming NON-STOP” service, you need to use the command *114*24#.
  • The request *114*151*1# will disable the “Turbo button” option.
  • A ussd request *114*23# will help you disable SMS notifications about the receipt of funds to the subscriber’s account.

Look full list commands to refuse operator services can be found here

The company operating under the brand "Bee Line"

trademark MOTIVE.

LLC "Ekaterinburg-2000"(intrazone communication), Mobifon-2000 LLC(satellite, international and
Read completely

Cellular communications in the Sverdlovsk region began to actively develop in the mid-1990s.

Company "Ekaterinburg Cellular Communications", operating under the brand "Bee Line", was one of the main cellular operators in the region.

In 2002, Bee Line began independent activities, and Ekaterinburg Cellular Communications was forced to create a new trademark MOTIV.

In addition to the composition of the telecommunications group "Motiv" LLC "Ekaterinburg-2000"(cellular communications and Internet access) included LLC "European-Asian Railways"(intrazone communication), Mobifon-2000 LLC(satellite, international and long-distance communications), as well as CJSC "Perm Telephone Company", holding licenses to provide local services telephone communication in the Perm region.

The group’s activities also include organizing IP-VPN and outsourcing the Contact Center.

The leading activity of MOTIV is cellular communications.

Today, the Motiv operator has almost 2.5 million subscribers. At the end of 2013, MOTIV cellular communication services were used by 2,354,616 subscribers in the Sverdlovsk region, 21,064 subscribers in the Kurgan region, 25,479 subscribers in the Khanty-Mansi Autonomous Okrug - Ugra and 12,085 subscribers in the Yamalo-Nenets Autonomous Okrug.

The operator currently has 3,189 installed base stations GSM standard and 1,867 LTE standard base stations."Motiv" provides communications in the territory of 1,594 settlements, where 96% of the population of the Sverdlovsk and Kurgan regions, Khanty-Mansi Autonomous Okrug and Yamal-Nenets Autonomous Okrug live. The operator's licensed territory extends from the southern borders of Russia to the shores of the Arctic Ocean. Its area is 1.5 million km², which is comparable to the area of ​​4 Germany or 11 Greece. High-speed 4G mobile Internet from the Motiv operator can be used by 91% of the population of the Motiv licensed territory, which is 6.5 million residents.

On April 19, 2011, the company won licenses of the GSM-1800 standard in the Kurgan region, Khanty-Mansi Autonomous Okrug - Yugra and Yamalo-Nenets Autonomous Okrug. According to the terms of the competition, during the first three years from the date of the decision to issue a license, the operator must cover all settlements, the population of which is 500 or more people. MOTIV was supposed to begin providing cellular communication services in new regions no later than May 2013. However, the operator arrived in new territories ahead of schedule. Thus, the network was launched into commercial operation in the Kurgan region on September 1, 2012, in the Khanty-Mansi Autonomous Okrug - on October 22, 2012, in the Yamal-Nenets Autonomous Okrug - on November 1, 2012. In September - October 2014, the fourth generation network was launched in test mode 4G LTE in all regions of presence. At the beginning of November 2014, the 4G LTE network was launched into commercial operation in all 4 regions of the operator’s presence.

Today Motiv is expanding its boundaries. Let us recall that in February 2016, at the Roskomnadzor auction, the Ural operator won additional frequencies for the development of the 4G network. This new LTE resource will allow us to strengthen our position in the “old” regions - improve the quality of communication and increase the speed of mobile 4G Internet by at least 2 times, as well as enter the market of the Tyumen region. In the future, the operator plans a gradual transition to VoLTE (Voice over LTE). This technology allows voice calls to be transmitted over a 4G network and guarantees high quality speech, instant connection and significant battery savings.

RATES ARE CLOSED FOR CONNECTION! Appendix No. 2.1 to the Rules for the provision of mobile radiotelephone communication services in the network of the telecom operator EKATERINBURG-2000 LLC for the Sverdlovsk region. Tariff plan "MOBI GSM (Q)" Sverdlovsk region Connection region Federal Subscriber number type Payment procedure Advance NEXT FRESH 4 Tariff 1 Price, rub. 2 BASIC COMMUNICATION SERVICES 3 1st minute from 2nd minute NEXT 2 SPRING DREAM 6 5 FROM ALL YOUR SOUL 4 in the period from 01.05 to 30.09 in the period from 01.10 to 30.04 Per second from 2nd 5 minutes Per second from 1st 4 seconds YOUR BASIC 5 MOBI-SUMMER 5 YOUR FRIENDS Included in the tariff price Subscription fee Price of one minute of outgoing connection when located in the territory of the "Big Ural" 7.8 To subscriber numbers MOTIVE 1.80 Included in the tariff price 0.49 0.60 1, 80 To other numbers of telecom operators Long-distance/international connection 1.80 Not provided 12 1.00 1.30 2.00 2.60 3.00 3.90 0.80 2.50 2.79 3.70 0.30 6 .20 5.80 Not provided Price of outgoing connection to other numbers of telecom operators + long-distance/international component 14 2.50 2.40 10 To numbers ordered as “close” 11 Incoming connections 1.20 0.90 To federal numbers of operators communications 9 13 Included in the tariffication Notes: 1 Communication services are provided only after receipt of funds sufficient to pay for services to the Telecom Operator's account. 2 Prices include VAT 18%. 3 For service on a different tariff plan of the "MOBI GSM (Q)" tariff plan, available for connection, the Subscriber can use the "Change tariff plan" service. The cost of the service is indicated in Appendix No. 3 to the Rules for the Provision of Mobile Radiotelephone Communication Services - “Additional Services to be Ordered”. 4 The unit of tariffication for outgoing connections to telecom operator numbers within the numbering resource assigned to the Sverdlovsk region when located on the territory of the Sverdlovsk region is 1 second, starting from the first second. The tariff unit for other outgoing connections when located in the Greater Urals territory is 1 minute. 5 Tariff unit for outgoing connections to telecom operator numbers within the numbering resource assigned to the Sverdlovsk region when located in the Sverdlovsk region: lasting up to 60 seconds - 1 minute, starting from the second minute - 1 second. The tariff unit for other outgoing connections when located in the Greater Urals territory is 1 minute. 6 The tariff unit for outgoing connections when located in the Greater Urals territory is 1 minute. 7 "Big Ural" is the territory of operation of the TG MOTIV mobile communication network, which includes the following regions: Sverdlovsk region, Kurgan region, Khanty-Mansiysk Autonomous Okrug-Yugra and Yamalo-Nenets Autonomous Okrug. 8 The unpaid interval is 3 seconds, calls lasting more than 3 seconds are paid from the first second. Outgoing connections to service numbers are charged in accordance with Appendix No. 6 to the Rules for the provision of mobile radiotelephone services - “Tariffs for additional services”. 9 To numbers of mobile operators (except MOTIV) within the numbering resource assigned to the Sverdlovsk region. 10 To numbers of fixed-line operators within the numbering resource assigned to the Sverdlovsk region. 11 On the “FROM ALL SOUL” tariff plan, 3 “close numbers” are provided. Only telephone numbers of MOTIV network subscribers can be ordered as “close numbers”. Kit telephone numbers, ordered as "close", must be made through 8 or +7. 12 Long-distance connections – outgoing connections to numbers of telecom operators assigned to different constituent entities of the Russian Federation. The tariff unit for long-distance connections is 1 minute. International connections – outgoing connections to numbers of telecom operators that are not included in the numbering resource of the Russian Federation. The tariff unit for international connections is 1 minute. 13 The price of the long-distance/international component in accordance with Appendix No. 5 to the Rules for the provision of mobile radiotelephone communication services - “Tariffs for intra-zonal, intercity and international communication services”. 14 Except for incoming connections when roaming. 5 RATES CLOSED FOR CONNECTION! Appendix No. 2.1 to the Rules for the provision of mobile radiotelephone communication services in the network of the telecom operator EKATERINBURG-2000 LLC for the Sverdlovsk region. Tariff plan "MOBI GSM (Q)" Sverdlovsk region Connection region SPRING DREAM Tariffing ADDITIONAL SERVICES 1 SMS transmission to subscriber numbers MOTIVE OTHER TARIFICATIONS Price, rub. 0.90 3 2 1.20 3 Outgoing SMS to the numbers of subscribers of other Russian operators Outgoing SMS to the numbers of subscribers of international operators Incoming SMS (via the Internet, from the subscriber device) 4.95 3 Included in the tariff price Mobile Internet 4 LTE/EDGE/GPRS (per 1 MB) 5 6.60 6 WAP (per 10 KB) 7 0.35 6 MMS 8 Call waiting 10, Call holding 10, Conference calling 11, Automatic caller ID, Long distance access communications, Access to international communications 12, National roaming 13, International roaming 13, Data transmission via voice channel 14, Reception and transmission of SMS messages, Mobile Internet 5.00 9 Included in the tariff price 15 Notes: 1 These services are included in the service package according to the terms of the tariff plan and are valid throughout the “Big Ural” territory, unless otherwise specified in the tariff plan. The remaining additional communication services, their cost and terms of provision are specified in Appendix No. 3 to the Rules for the provision of mobile radiotelephone communication services - “Additional services ordered.” 2 3 Prices include VAT 18%. The price indicated is for each message sent. The price is valid only for sending SMS messages to subscriber numbers. The transmission of SMS messages to service SMS numbers is charged in accordance with Appendix No. 6 to the Rules for the Provision of Mobile Radiotelephone Communication Services - “Tariffs for Additional Services”. 4 The "Mobile Internet" service allows you to access the Internet using LTE/EDGE/GPRS/WAP technologies (depending on the capabilities of the subscriber equipment and network coverage), as well as receive and transmit multimedia messages (MMS). 5 6 7 8 9 Access points (APN) are used: inet.ycc.ru, unlim.ycc.ru Billing for consumed Internet traffic is carried out every 30 minutes or at the end of the session. When charging, the traffic volume is rounded up to 100 KB. The cost is also mathematically rounded up to the nearest 1 kopeck. The access point (APN) wap.ycc.ru is used. The access point (APN) mms.ycc.ru is used. The cost is indicated for each outgoing message. Paid for every full or incomplete 100 KB - 5.00 rubles. (including VAT 18%). Incoming MMS messages are not paid for. 10 When using the services “Call Waiting” and “Call Hold”, each connection made is paid in accordance with the tariff plan and tariff rules. 11 12 13 When using the "Conference Call" service, the completed connection with each conference participant (up to 6 participants, including the conference initiator) is paid for in accordance with the tariff plan and tariff rules. The service is provided if there is more than 200.00 rubles in the personal account. National roaming is a service that allows you to use communication services in the networks of other mobile operators on the territory of the Russian Federation, outside the boundaries of the Greater Urals territory. Access to the National Roaming service is provided if you have more than 100.00 rubles in your personal account. International roaming is a service that allows you to use communication services outside the Russian Federation. Access to the International Roaming service is provided if you have more than 300.00 rubles in your personal account. The communication service is provided at the tariffs of the servicing telecom operator in the subscriber’s city of residence. Payments for communication services are made with the Telecom Operator with whom the Agreement has been concluded. For the duration of your stay in the network of the serving telecom operator, the service “Call delivery for subscribers in roaming” is provided in accordance with Appendix No. 5 to the Rules for the provision of mobile radiotelephone communication services - “Tariffs for intrazonal, long-distance and international communication services.” 14 15 The cost of the completed outgoing connection is paid in accordance with the tariff plan and tariff rules. These services are provided according to tariff conditions without charging a subscription fee. The contract for communication services will be considered terminated due to the subscriber’s unilateral refusal to fulfill the Contract if the subscriber does not use the paid services communication and/or will not replenish your personal account.

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