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The phone is not included in Google Play. Google Play Market does not work: error connecting to the server. Google Play Market does not work

How to register in the Play Market? This question arises for many users who purchased their first Android tablet or smartphone. And this is not surprising. After all, without the Play Market it is almost impossible to fully work with an Android device. In this material we will tell you step by step how to register in the Play Market on a tablet or phone with the Android operating system.

The first thing you need to do is launch the Play Market application. To do this, click on the “Menu” button.

After this, a list will open in front of you installed programs, here you need to find and open the Play Market. If the Play Market program is on your desktop, you can launch it without going to the list of all programs.

Since you are not yet registered in the Play Market, a window will open asking you to add a Google account. In this case, the user is offered two options: add an existing account or create a new one.

If you already have a Google account (if you registered on Gmail or on any other service from Google), then click on the “Existing” button. Next, the system will require you to enter your Google email and password.

After entering this data, the Play Market will be loaded using your account. But, since you are interested in how to register in the Play Market, then most likely you do not have a Google account. In this case, click on the “New” button.

After clicking on the “New” button, the registration process for a new user will begin. The first thing you will need to do is enter your first and last name. After entering this data, we proceed to the next step of registering in the Play Market, to do this, click on the arrow pointing to the right.

The next registration step is choosing a username. Try to choose a name that is easy for you to remember. If you select a name that is already taken by another user, the system will notify you about this and offer you to choose another name. After entering the username, click on the right arrow and proceed to the next stage of registration in the Play Market.

Next, you need to enter the password that will be used to log into your account. Here you need to show your imagination and choose a password that is strong enough and easy to remember. If you haven't chosen enough strong password, then the system will not allow you to proceed to the next stage of registration in the Play Market.

The next step will ask you to join Google+ and other Google services. This is not a mandatory step, so in order to avoid wasting time on this, click on the “Not Now” button and skip this step. If you wish, you can use these services later.

Next, you will need to enter information to recover your account in case you forget your password. Here you need to select a security question, the answer to this question, and also enter an additional address Email. The choice of a security question must be approached as responsibly as the choice of a password. Because the security of your account depends on it.

After that, you will be asked to turn your web history on or off, and also subscribe to the newsletter from Google Play. You can customize these functions to your liking.

That's it, registration in the Play Market is almost done. At the last stage, we need to enter the text that will be displayed in the picture. This is necessary for Google to make sure that you are a real user and not a program that registers accounts automatically.

After entering the text from the image, registration in the Play Market will be completed. You will have to wait a while for Google to save your data, after which you can enter the Play Store.

It can be called a huge portal where you can download everything, from “fresh” music to books by world classics.

But in order to start using the service, you need to register. So, when you first launch the application, a window will immediately open. Here we will be given the option to add an existing Google account, or register a new one. Many people have mail on gmail.com, and if you are one of these users, you can use it. Otherwise, we will need to complete full registration, which we will now go through step by step.

So, after choosing " Create new account ", a list of columns opens in front of us, where we will enter all the data that the application requires from us. You will need to choose a username - choose one that is easy to remember and that you like (you need to do it in English). Next, click the arrow in the right corner. Here you will need to create your password, which we will need when downloading materials from Google Play. The password, as you understand, must be strong.

After we have entered New Password, and in the second column entered it again to confirm. Click the arrow in the upper right corner again. Here you will need to provide a number of additional data. Most importantly, enter the number correctly mobile phone, because if you lose your account password, you can recover it using an SMS message that will be sent to the specified number.

So, after completing all the above steps, a window will open in front of us in which we will be asked to register with social network Google+, if you don’t want to waste time on this, you can skip registration by clicking on the “Not now” sign. Next, an agreement will open in front of us, we familiarize ourselves with it, check the box to confirm registration, and then enter the code that appears.

The main registration ends here. However, after this a window will appear in which we can link our bank card to your account. Why is this necessary? There are paid materials on Google Play, and if we confirm our card, we can pay for all materials without any problems. If you don’t want to do this now, click “Skip.” In any case, you can later go into the program settings and link the card. After skipping this column, we will be asked to synchronize our Google Play account with our Android device. This is not necessary, and you can also synchronize after registration is completed.

After this, we again click the arrow in the upper right corner, and the main page of the service opens in front of us. From now on, we are a Play Market user and can download any material we like.

The Android operating system is by no means infallible. Many smartphones based on it from time to time produce a variety of errors, unnerving the user. Perhaps one of the most serious errors is related to the Play Market. For some owners of portable gadgets, it suddenly stops functioning, although it worked perfectly before. Today's article will try to help you bring Google Play back to life.

It is necessary to understand that the client himself Play Market is a regular application - it is not part of the operating system, as some people might think. In this regard, no one is immune from the fact that the client fails. The reasons for this can be completely different.

This program is updated regularly. If you prohibit this process, then soon your client will become obsolete. Partly for some people the Play Market does not work precisely for this reason. Although most often there is still a way to update the application, as a result of which the client’s functionality is restored quite quickly.

But most often the problems are caused by the state of the operating system itself. Some internal processes are interfering with Google Play, which is why a message with an error number is displayed on the screen. It is curious that this number most often means nothing even to an experienced professional who regularly repairs smartphones. In any case, you can get the Play Market to work if you use our guide.

First of all, reboot your device. In many cases, this simple action solves the problem. Proceed to the following steps only if there are no visible changes after the reboot.

Reset Play Market application settings

As mentioned above, the client Google Play is an ordinary application that is preinstalled by the device manufacturer. Therefore, no one will forbid you to reset the client settings if it stops working. This process is no different from resetting any other program. Namely, you need to do the following:

Step 1. Go to " Settings».

Step 2. Go to the section " Applications" It may also have the name " Application Manager».

Step 3. Find in the list Play Store and click on it.

Step 4. In the settings window that appears, click on the buttons " Erase data" And " Clear cache».

Usually this method solves the problem. But in some cases even this does not help.

Uninstalling Play Market updates

If the Play Market does not open for you even after deleting all its settings, then you need to try to get rid of all updates to the program, returning it to its original state. To do this, you need to go to the client settings window described above. In it you should click on the button “ Uninstall updates».

Some time later operating system will eliminate all updates that the Google Play client was receiving. As a result, it will become exactly the same as you launched it immediately after purchasing the smartphone, when you just entered the data from your Google account.

Working with Google Play services

The functioning of the Play Market and many other pre-installed applications directly depends on the state of the program " Google Services Play" You will not see its icon in the menu or on the desktop. However, this program launches simultaneously when the smartphone is turned on - it is this program that takes up quite a large amount of space random access memory. If you have problems not only with the Play Market, but also with some other applications, then you can try clearing the Google Play Services settings. To do this, perform the following steps, some of which have already been described above:

Step 1. Go to " Settings».

Step 2. Go to the section called " Application Manager" or " Applications».

Step 3. Click on the program called " Google Play Services».

Step 4. Click on the button Clear cache».

Check the functionality of the Play Market. It is possible that the problem has been resolved.

Working with Google Services Framework

Sometimes problems with the Play Market can arise due to unstable operation of a separate process Google Services Framework. In fact, it cannot be considered a separate program, but you can still find it in the Application Manager. So, here you go:

Step 1. Visit " Settings».

Step 2. Go to " Applications" or " Application Manager", depending on the smartphone model.

Step 3. Go to the " All» and click on Google Services Framework.

Step 4. Here click on the buttons " Erase data" And " Clear cache».

That's all. This may well help, although the likelihood of this is not very high.

Other services

In the same “Application Manager” you can find other services on which the operation of the Play Market directly depends. If any of these services are disabled or unstable, you will not be able to download the application, and sometimes you will not even get to Google Play.

Go to the service settings page " Google Accounts", located in the tab " All" Please note that this service is not disabled. If this is indeed the case, then click the " Turn on».

In the same way, check " Download Manager" If it is disabled, then click on the " Turn on».

A malicious application, popularly called a virus, could disable some of these services. That's why we recommend that you read the article talking about.

Removing a Google account and restoring it

If all the methods discussed above do not help, then more serious measures will have to be taken. For example, you can try deleting your Google account and then creating a new one. In some cases this really helps.

Here we will not describe in detail the methods for deleting and creating an account. We have already written about what needs to be done for this. Just follow the following links:

Removing applications that block the Play Market

There are special applications that completely block the functioning of the Play Market. If you suspect any of the programs of this, then remove it. In particular, you should eliminate or at least disable Freedom. This app allows you to make in-app purchases for free, but in return it does not allow you to use Google Play. Before deleting a program, do not forget to click on the “” button in its menu. Stop».

But everything won’t end with Freedom removed. After this you will have to configure the file hosts. To access it you need . If you have them, then install file manager, capable of getting deep into the system. It could be ES Explorer or less susceptible to advertising Root Browser. Next, launch the file manager and go to the path /system/etc/.

Find the file hosts(it's one of the few that doesn't have an extension) and click on it.

In the case of Root Browser, you will be prompted different types files. Select " Text Document».

Select the application with which you will edit this file. It could be absolutely anyone text editor. In our case, the choice fell on “ Documentation».

Leave in the file only the line that you see in the screenshot. If it is missing, then write it down.

Full reset

If the above steps did not help, then you will have to. Our separate article contains detailed instructions, describing all your actions necessary to complete a complete reset.

Attention: this way you will lose all user files. Therefore, it will not be superfluous to return music, photos, contacts and documents to your smartphone later.

This method does not help only in absolutely incredible cases. If the Play Market was functioning after purchasing the smartphone, then its functionality will be restored now.

Internet connection and time

Finally, let’s mention a couple more reasons why the Play Market does not start on Android. The first is, no matter how trivial it may sound, the lack of an Internet connection. Check your mobile balance. Also check your internet browser to see if it loads different sites. You can also connect to Wi-Fi networks, usually the Play Market always works with its help.

Another cause of problems with Google Play is incorrectly configured time. Be sure to set your time zone, otherwise Play Market will complain about it. You can also check the box next to the items “ Network time zone" And " Network date and time", in this case the settings will be made automatically.

Having become the owner of a new phone whose functionality is based on Android, it is advisable to register in the Play Market application store. Through the Play Market it is possible to download more than 1.5 million software for Android. Login Play Market Android is closely tied to your Google account. Therefore, the first thing you need to do is activate your Google Play account.

Login to Play Market Android

  1. In the main menu of the phone we find the Play Market shortcut
  2. Go to the application
  3. Enter an existing account or start creating a new one:
    • come up with an email name gmail.com
    • enter a password of at least eight characters and repeat it again
    • enter a secret question
    • optionally join the Google+ network
    • we pass authentication by entering the specified characters in the picture
    • Check the backup box.

Attention! You don't have to provide credit card information when registering an account.

After account activation is completed, the system automatically transfers to home page Google Play. To enter the Play Market next time you will need to enter your login (mail address) and password.

Android errors: Play Store login failed

There are situations when, when entering your login and password, the entrance to Google Play Market is blocked and the system asks you to enter the data again and again. There are several ways to solve the above problem. First you need to reboot the device by disconnecting the battery. You can then clean it up Google cache Play Market, to do this, go one by one to the tabs “Settings” – “Applications” – “Manage applications” – “Google Play” – “Delete data” – “Clear cache”.

If these steps do not resolve the problem, you should follow these steps:

  1. “Settings” - “Accounts” - “Google”
  2. Uncheck the boxes in the synchronization settings
  3. Reboot the equipment
  4. Go to “Settings” – “Accounts” – “Google” and check the synchronization checkboxes
  5. Reboot again and check the Play Market login.

Attention! When checking the account synchronization checkboxes, do not pay attention to the appearance of an error window.

This article will tell users about solving the problem with the well-known Play Market store from Google when, when logging into your account, the error message is not completed. When entering this store, you may receive an error called: “You need to log into your account.” What does it mean this error How to solve the problem with logging into the Play Market? It is these problems that will be discussed in our article.

It is worth noting that the operating system Android phones, as well as the installation and regulation of applications, is directly related to your Google profile. Any actions you perform will be recorded on the server of this company. If connection with your Google account is lost, the synchronization process is not possible, thereby limiting access to the Google Play Market.

Option 1.

First of all, we need to go to “Settings”, then select the “Applications” tab in the menu.

The next step is to search for the Google Play application we need, then select it. The properties of Google Play open before us.

Next, we will need to click the “Clear cache” button. After that, find the “Erase data” button and click. We reboot the phone, go to the Play Market to check its functionality.


Option 2.

If it is not possible to get into the Play Market, using the first option to solve the problem, we should go to the “Applications” tab and perform exactly the same actions that we performed in option No. 1, but with several differences. Here we need to find not only Google Play, but also delete the cache and erase data from other programs. Among them: Google Play Services, Google Services Framework. After completing these steps, you should go to “Settings” of Android, go to “Accounts and synchronization”.

Here you need to click on it. We will be taken to the synchronization settings settings. In this menu you will need to uncheck all checked boxes.

The next step is to exit "Synchronization Settings" and restart our phone or other mobile device by using a dedicated on/off button. Next, go to the profile properties after loading the phone. Here you need to check the boxes as it was before the above step.

Here Android may notify you about synchronization errors, but you should not react to it. We reboot the smartphone, go to the menu and test the functionality of Google Play Market.

Option 3.

The most extreme solution to the problem. Here we will need to produce full reset smartphone settings, returning to factory settings. During this procedure there will be complete removal all user data, the profile itself and complete cleaning mobile device. To save the necessary data, you should resort to the method - backup copy. You need to go to “Settings”, find the “” tab Backup and reset."

But before that, everything worked perfectly, and authorization in Google was completed.

A similar failure can occur out of the blue or after the next update. Android systems. There is a problem with Google's mobile services package.

How to fix the problem yourself

Any user, even a beginner, can correct the error described above. To do this you need to do three simple steps, each of which in a separate case can independently solve your problem.

Removing a Google account

Naturally, we don’t need a complete deletion of your Google account here. We are talking about disabling the local Google account on your mobile device.

To do this, in the main settings menu of the Android device, select the “Accounts” item.

In the list of accounts linked to the device, select the one we need - Google.

If you log into not one, but two or more accounts from your device, you will have to delete each of them.

To do this, in the account synchronization settings, open the menu (three dots at the top right) and select “Delete account.”

Then we confirm the deletion.

We do this with everyone Google account linked to the device.

Then we simply re-add our “account” to the Android device through “Accounts” - “Add account” - “Google”.

After performing these steps, the problem may already disappear. If the error is still there, you will have to move on to the next step.

Cleaning Google data Play

This method involves completely erasing files “accumulated” by the store Google applications Play during his work.

To perform cleaning, you first need to go to “Settings” - “Applications” and here find the well-known Play Store.

Now click on the “Erase data” button and confirm our decision in the dialog box.

Then it is advisable to repeat the steps described in the first step, and only then try to install again the right application. With a high degree of probability, no failure will occur.


Removal Play updates Marketa

This method should be used if none of the above options for eliminating the error have brought the desired result. In this case, the problem most likely lies in the Google Play service application itself.

Here, rolling back the Play Store to its original state can work great.

To do this, you need to open the app store page in Settings again.

But now we are interested in the “Disable” button. Click on it and confirm disabling the application in the pop-up window.

All you need to do now is turn on the Play Store and install the updates again.

The problem should now go away. But if it still continues to bother you, try rebooting your device and repeating all the steps described above again.

Checking date and time

In rare cases, eliminating the error described above comes down to a simple adjustment of the date and time of the gadget. A failure may occur precisely because of incorrectly specified time parameters.

Therefore, it is advisable to enable the “Network date and time” setting. This allows you to use the time and current date information provided by your operator.

Clearing cache

A connection to the server cannot be established, although the Internet on the device is stable and the date is set correctly. The first thing you need to do is clear the cache of Play Store and Google Play Services applications.

To do this, go to the system settings in the “Device” item and select “Applications”. Find the Play Market and click sequentially:

stop;
erase data;
clear cache;
remove updates.
clearing Google Play cache

We carry out the same actions for the Google Play Services application.

Just like in the Market application, click stop, delete data and clear cache
We reboot the device and try to go to the Play Market. If the connection to the server still cannot be established, try the next step.

Disable synchronization

Due to a synchronization error, the app store also cannot connect correctly to the server. To disable it, go to the device settings again, move to the “Accounts” item, select Google.

Disable all synchronization and reboot the device. Log into your account again and turn synchronization back on. An error may appear, but we don’t pay attention to it and try to go to the Play Market.

To disable, uncheck all the boxes.
It is important to turn synchronization back on. Due to its absence, problems with the Market may also occur.

If there is still no connection to the server, proceed to the next step.

Deleting a Google Account

This step may help in some cases, and if games and other applications are not linked to it, you can try using this method to fix the server communication error.

In order to delete an account you need to:

go to Settings;
Accounts;
click on the email address;
call context menu button on the front panel of the phone (next to the Home and Back buttons), in some phones the context menu is called up by pressing the button with three dots in the upper right corner of the screen;
select delete account.

If the problem persists, you can reinstall the Play Market. For this:

open the tinctures;
applications;
select Play Market;
stop;
Click remove updates;
erase data;
remove from default startup;
download the application with the extension .apk;
go to the device file manager;
run the file;
After installation, open the Play Market and enter your username and password.

The application should work.

Important. Since the Market is built into the system and is not supposed to be removed, it is not available on the official Google Play website, so you will have to download it from third-party sources. Use only reliable and safe sites to protect your device. Latest version The play market can be found on the resource w3bsit3-dns.com and similar ones.
What else can you do

If a connection to the service has not been established, despite all the steps taken, you can download applications remotely. Go to the Google Play website from any browser and log in with your account.

The interface is almost no different from the application by selecting the desired program, click install, after a while it will appear on your device. You can access the site from a computer, phone or tablet. The main thing that Accounts in the device on which you want to install the application and on the website matched. That is, if you use several accounts, for remote installation you need to make one active.

And the most radical option is to reset the device to factory settings. But at the same time, all user data will be deleted: downloaded applications, photos, music, contacts, etc., the smartphone or tablet will return to the same state as when purchased.

The following helped me:

Disable Google Services Framework
The path I took:
Settings - Applications - Google Play Services - Memory (at the very bottom)
A new window has opened
About the application
Google Services Framework
Click "disable"
And all the messages no longer appear...
I have a tablet on Android 6.0

Since the system freezes quite often on Android, it is necessary to reboot the device.

In addition, this will allow you to troubleshoot not only Google Play, but also bugs in other applications.

Reset Google Play Market settings

The Play Market application on the tablet may not work due to large quantity unnecessary information, therefore, you should reset the settings by doing the following:

go to the settings of your device;
select the “Application Manager” or “Applications” section in the settings menu;
select Google Play Market;
After opening the control window, click on the “Erase data” or “Clear cache” button.

Uninstalling Google Play Market updates

As in the first method, you need to go to the settings menu, select the “Applications” or “Application Manager” section, in which click the “Uninstall updates” button, which will lead to the starting state of the play market.

Resetting the Google Play Services application settings

In order to achieve the functioning of the play market, it can be useful to reset the Google Play Services settings. To perform this operation, you must perform the following steps:

go to “Settings” of your device;
select the “Application Manager” or “Applications” section;
in the selected “Google Play Services” item, click to go to the application menu, and then click the “clear cache” button.

These options for resolving problems with logging into the Play Market help mail in 100 percent of such problems. If there is no response to the actions taken, you are faced with a problem of another nature, for example: a network, a problem with the Internet. Here the best option checks will be using another Internet network by logging in from any place, cafe or friends.

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