Contacts

This means no Internet access. Unidentified network without internet access? Let's fix it! Disabling network access on the provider side

In this article we will deal with probably the most popular problem that occurs on computers with Windows 7 when connecting to the Internet via Wi-Fi. This "No Internet access" when, after connecting to a Wi-Fi network, the Internet does not work, and a yellow triangle with exclamation mark. And if you hover your cursor over this icon, the message “Without Internet access” will appear.

And in the network control center, there may still be the inscription " Unidentified network". I myself have encountered this problem more than once, the solutions are very different. Now we will try to figure out what to do if your connection becomes without access to the Internet. On this page we will solve the problem For example Windows systems 7 , since in Windows 8, 8.1 and 10, there are a number of other reasons and solutions, therefore, there will be a separate article on them. Since this error may appear when connecting to the Internet via network cable, or via Wi-Fi, then in this article we will deal with connection via wireless Wi-Fi network. As for problems with accessing the Internet via cable, I will also write in a separate article so that the instructions are simpler and clearer, and you don’t get confused.

This means that if you have a Windows 7 laptop, you are connected to your Wi-Fi router y, and you have a connection without access to the Internet, then you have come to the right address, now we will try to solve the problem that has arisen.

Windows 7: "No Internet access." What to do and how to find the reason?

I looked at articles on solving this problem on other sites, and almost everyone immediately writes about some actions that need to be performed on laptops. Check IP settings, etc. But, as practice shows, the reason that the Internet does not work in Windows 7 when connected via Wi-Fi is the router itself, its settings, or the Internet provider.

The main thing is to determine what the problem is, in the laptop, router, or Internet provider. Then you can do something to solve the problem.

Now I’ll explain everything and tell you, what to do first:

  • Many people have this The problem appears during the router setup process. If you are setting up your router, it seems like you have already set it up, you connected a laptop to it, and the connection status is “Without access to the Internet,” sites do not open, then you need to look for the problem in the router settings. Most likely, you have incorrectly configured the router to work with the provider, take a look. Find instructions on how to set up your routea on our website, or write in the comments, I’ll try to tell you where to look for these settings. Connect other devices to the Internet (if possible), check if they work.
  • If you have such a problem with Wi-Fi suddenly, the Internet was working and suddenly stopped, or after turning it off/on, then first of all, restart your computer (laptop) and router. Then, connect again. Perhaps this will solve the problem.
  • Check Is the cable from the provider to the router connected correctly? whether it is inserted well into the WAN connector. I had a case when the Internet did not work for relatives - “Without access to the Internet.” Everyone was without the Internet for a week. I looked, and it turned out that they connected the cable from the provider to the wrong connector on the router (connected to LAN, disconnected during a thunderstorm):). I just changed the connector and the Internet worked.
  • Make sure that your internet is paid for. Perhaps your provider simply turned off your Internet for non-payment.
  • Determine what the problem is: in a laptop, router, or Internet provider. It's not difficult to do this. For example: try connecting another device to this router. If the Internet works on it, then the problem is in your computer. If the Internet does not work, then the problem is either in the router itself or in the Internet provider. To check who is to blame, the router or the provider, you need to try connecting the Internet directly to the computer into the network connector. Bypassing the router. If the Internet works, then the problem is most likely in the router. You can also call your provider and ask if they have problems in your area. I will write again that it is very important to determine what the problem is.
    You can also connect your laptop to the router not via Wi-Fi, but via a network cable. Perhaps this is how the Internet will work.

Now that we have sorted out the most important points, we can move on to solving this error. I think you found the reason.

Solving the error “No Internet access” if the problem is in the laptop

If, for example, the Internet works on other devices, but not on your computer, then most likely the problem lies there. It would be nice to immediately try connecting it to other networks and see how it works. If the problem with the Internet via Wi-Fi on Windows 7 suddenly appeared, then try to remember, maybe you installed something, or changed some settings.

The most popular solution in Windows 7, which everyone advises, is to register static IP and DNS, or, conversely, try to set these parameters to be automatically received if you have static data. I already wrote about this in an article. Let's try.

Right click on the internet connection icon (which we should have with a yellow icon) and select Network Control Center and shared access .

Right click on the adapter Wireless network connection and choose Properties. In the new window, highlight the line "Internet Protocol Version 4 (TCP/IPv4)" and press the button Properties. If you have automatic IP and DNS acquisition set there, then set static parameters, as I have in the screenshot below. Your IP and Default Gateway may be different. It depends on the IP address of your router (you can see it on the sticker on the router itself). Maybe IP 192.168.0.50 (50 - this number can be set to another, for example, 100). We set DNS: 8.8.8.8 And 8.8.4.4 .

If you just opened the parameters, and you already have some settings specified there, static addresses, then set automatic IP and DNS retrieval. You should also try with static addresses (set manually), and with automatic receipt.

Save the settings and restart your laptop. Perhaps changing these settings will solve the problem with Internet access.

Another solution: enable Federal Standard Compliance Mode (FIPS)

Click on the Internet connection icon in the notification bar, then right-click on your Wi-Fi network, to which you are connected (and with which there are problems), and select Properties. In the new window, go to the masonry Safety, click on the button Extra options , and check the box next to Enable Federal Information Processing Standards (FIPS) compliance mode for this network.

Click Ok, and restart your laptop.

How else can I try to fix this error in Windows 7? You can also disable your antivirus, firewall, and other programs that may block the connection. If all else fails, you can also update the driver to Wi-Fi adapter your laptop, there is some information about this.

How to fix if the problem is in the router or Internet provider?

Well, I think everything is clear with the provider. If the Internet does not work when connected directly, then the problem is with the provider. Something is wrong with the equipment, they are doing some work, etc. Or you just forgot to pay off the Internet. In such cases, we call support and clarify everything. Personally, I have had such cases more than once. I immediately started checking the settings, and it turned out that this was a problem with the provider.

If the router is to blame for everything (in this case, the Internet will not work on any device on mobile devices sites just won't open), then you need to check the settings and cables. As I wrote above, check if the Internet is connected correctly. It should be something like this:

Check everything thoroughly, reboot the router.

If this does not help, and especially if the problem arose during the process of setting up the router, then you need to check the WAN settings. Simply put, Internet settings. Most often, the “No Internet access” error appears when the router cannot connect to the provider, which is why there is actually no Internet access. But it cannot connect to the provider, most likely because the connection parameters in the router settings are incorrectly set.

In the router settings, on the WAN or Internet tab (different manufacturers call it differently), you need to correctly indicate the type of connection that your Internet provider uses. And set all the parameters that may be needed.

I think you can find instructions for your router manufacturer.

That's all, I will update the article and add new solutions here. If you know something new about this problem, maybe you solved it somehow differently, then share interesting information in the comments, I think it will be useful to many.

I hope you were able to remove this error and the Internet is working on your laptop. You can ask your questions. Describe the problem, attach screenshots, I will try to answer quickly and help with advice.

One of the most common problems, which users encounter when connecting to the World Wide Web, is a failure characterized by two alerts: about the lack of access to the Internet and about the presence of an unidentified network. The first of them is displayed when you hover over the network icon in the tray, and the second - when you go to "Control center". Let's find out how to fix this problem when working with Windows 7.

There are several possible reasons occurrence of the above situation:

  • Problems on the operator's side;
  • Incorrect router configuration;
  • Hardware failures;
  • Problems within the OS.

If there are problems on the operator’s side, as a rule, you just need to wait until he restores the network, or even better, call and clarify the cause of the problem and the time frame for its elimination.

If hardware parts fail: router, modem, cable, network card, the Wi-Fi adapter needs to have faulty components repaired or simply replaced.

We have separate articles devoted to the problems of setting up routers.

In this article we will focus on eliminating the error "Unidentified network", which arose due to incorrect settings or failures within the Windows 7 OS.

Method 1: Adapter Settings

One of the reasons for this error is incorrectly entered parameters within the adapter settings.

  1. Click "Start" and go to "Control Panel".
  2. Open "Network and Internet".
  3. Move to "Control center…".
  4. In the shell that opens, in the left area, click "Change settings…".
  5. A window with a list of connections is activated. Select the active connection that is working with the above error, right-click on it ( RMB) and select from the list that appears "Properties".
  6. In the window that opens, in the block with the list of elements, select Internet protocol version 4 and click on the button "Properties".
  7. The protocol parameters window will open. Move both radio buttons to position "Get…" and press "OK". This will allow automatic assignment of an IP address and DNS server address.

    Unfortunately, even now not all providers support automatic settings. Therefore, if the above option does not work, you need to contact your ISP and find out the current IP and DNS address settings. After that, set both radio buttons to position "Use…" and fill in the active fields with the data provided by the Internet operator. Having done this, click "OK".

  8. After completing one of the two options indicated in the previous step, you will return to the main connection properties window. Be sure to click on the button here "OK", otherwise the previously introduced changes will not take effect.
  9. After this, the connection will be identified and thus the problem with the unidentified network will be resolved.

Method 2: Installing drivers

The problem discussed in this article can also be caused by incorrect installation of drivers or installation of drivers not from the manufacturer of the network card or adapter. In this case, you need to reinstall them, making sure to use only those that are officially provided by the device developer. Next, we will consider several options for achieving this goal. First, let's look at a simple reinstallation.

  1. Go to "Control Panel" using the same steps as in previous method. Go to the section "System and safety".
  2. Click on the tool name "Device Manager" in the block "System".
  3. The interface will open "Device Manager". Click on the block name "Network adapters".
  4. A list of network adapters connected to this PC will open. Find in it the name of the adapter or network card through which you are trying to access the World Wide Web. Click this item RMB and select from the drop-down list "Delete".
  5. After this, a window will open where you need to click "OK" to confirm the action.
  6. A procedure will begin during which the device will be removed.
  7. Now you need to connect it again, thereby reinstalling the driver, which is what is required. To do this, click "Action" and select "Update configuration...".
  8. The hardware configuration will be updated, the network card or adapter will be reconnected, the driver will be reinstalled, which ultimately will most likely help fix the problem with the unidentified network.

There are cases with problems with drivers when the above algorithm of actions does not help. Then you need to remove the current drivers and install an analogue from the network card manufacturer. But before deleting, be sure to make sure you have necessary drivers. They must be stored on installation disk, which came with the network card or adapter. If you do not have such a disk, the necessary software can be downloaded from the manufacturer’s official website.

Attention! If you are planning to download drivers from the manufacturer's official website, you need to do this before you begin the procedure for removing the current ones. This is due to the fact that after uninstallation you will not be able to log out. world wide web, and therefore load the necessary objects.


There are several options for action if an error occurs with an unidentified network in Windows 7 when trying to connect to the Internet. The solution to a problem depends on its specific root cause. If the problem was caused by some kind of failure or incorrect system settings, then in most cases it can be solved either by configuring the adapter through the OS interface or by reinstalling the drivers.

Every user of the global network sooner or later faces the problem of accessing the network. There are many reasons, both software and hardware, why network access suddenly stops. In this article we will look at such a common error typical for Windows as “Unidentified network without Internet access.”

Why are we seeing this message?

Any difficulty regarding the Internet and any network in general can arise for one of two main reasons - the fault of the network equipment or the fault of software. An error like “Unidentified network without Internet access” usually results from malfunctions in the computer software or communication devices. This may include actions malware blocking the network, incorrect settings of network services operating system, PC network equipment or external devices communications (wired or Wi-Fi router, modem or even provider equipment).

A message like this means that this moment the computer has a connection to some network, but does not have access to the World Wide Web. An existing network is a connection, e.g. wired router or another computer, WiFi networks, as well as to the provider’s equipment (if a computer or laptop is connected to the Internet via a cable coming into the room).

We will try to figure out why this happens, and also give solutions on what to do in such a situation.

ISP related problems

If the PC is connected via a network cable coming into the room from outside, then access to the global network is most likely blocked due to the fault of the provider. The reason may be a situation with equipment malfunctions on the provider's side - a short-term malfunction, incorrect settings of the hub, lack of communication between the equipment and the provider's server (possibly due to a broken cable connection). But in such cases, there is nothing left to do except wait for the problem to be resolved by the provider.

A similar problem can occur due to the provider blocking access to the Internet due to the expiration of the subscription fee or a deliberate termination of the provision of services (this happens, for example, in the case of DDoS attacks on the server from the client’s computer). The last case of shutdown is, of course, very rare, but still possible.

In the last two cases, the laptop will also be connected to the network (provider equipment), but also without access to the World Wide Web. This is why Windows writes to the user “Unidentified network without Internet access.”

Network settings

If there is accurate information about the performance of the provider’s equipment and the absence of blocking on its part, then the problem most likely lies in the communication devices (for example, a Wi-Fi router), settings local network or in the settings of the OS itself. All this can be checked directly from your computer.

If in your case a wired or WiFi router is used as a communication device, the problem may be hidden in incorrect IPv4 protocol settings. You can fix them as follows (it is recommended to do further actions in any case, especially if you access the Internet via a local network via a router):


Now your laptop or computer should display information about a successful connection to the network. If there is Internet, Windows will write in the “Network Center...” section in the “Access Type” item – “Internet”.

But what should you do if Windows continues to report that there is no connection? Open the IPv4 protocol properties window again, and change the value “0” in all fields to “1”, like here:

The last step must be done in cases where the standard factory address of a wired or Wi-Fi router is different from “192.168.0.1”. If this address was changed by you or other users yourself, we recommend that you find it and enter the necessary data in the IPv4 properties.

For example, if your Wi-Fi router, which connects to a PC via a local network, has IP address“192.168.1.55”, then in the IPv4 settings in the “IP address” section you must specify, for example, 192.168.1.10, and in the “Default gateway” and “Preferred DNS server” change the last two digits to 1 and 55, respectively.

Does your laptop still say “No network access”? Then the Internet disappeared, most likely due to the settings of the wired or Wi-Fi router. But there is also a possibility that your laptop is experiencing connection difficulties due to a failure in the system’s network parameters. It can be fixed.

Resetting network settings

If the PC writes a message about the lack of Internet due to a failure of network parameters, then they can be returned to the initial state by performing a few simple steps:


Windows also writes a message about the lack of access to the World Wide Web if the wired or Wi-Fi router has incorrect settings. There is a similar problem when the laptop connects to the Internet directly via a cable. If you have suspicions about this, then there is nothing left to do except call a specialist to set up your computer (but, most likely, you will have to set up a Wi-Fi router).

The difficulty of describing this problem in one article is that the provider may provide network access using one of several communication technologies - for example, ADSL or VPN. To connect a laptop or computer to the Internet, you need to obtain settings data from your provider, which, in most cases, is individual for each user and case. But describing them all is labor-intensive, so in such situations it is better to turn to specialists.

Lost Internet connection is a pressing problem for any PC user. There can be many reasons for this, both hardware, for example, a broken cable, and software, for example, incorrect configuration of the router.

Most of the problems with connecting to the global network can be solved on your own, but the other part needs to be able to be correctly diagnosed so that when you contact technical support, you can give the specialists the most complete information about the malfunction. This article will help you understand the intricacies of these processes.

Signs of a Lost Connection

You can determine that there is no Internet connection by the following signs:


This is far from full list signs, but they are the most informative. The presence of any item means that there is a problem with the Internet connection.

Determining the cause

The first step in dealing with network access restrictions is to find the cause of the problem.

First of all, if you access the Internet through a router installed at home, you should check its functionality, namely:


When using Wi-Fi, you need to check the operation of the adapter wireless network your device by connecting to another computer's access point, or mobile phone. If you use to connect to the Internet special utility from the provider, then to check it you need to reinstall it.

In cases where there is a connection, but there is no Internet, you will most likely have to contact the service technical support service provider, since this situation often arises due to cable breaks, malfunctions of the provider’s network equipment, or blocked access to global network due to late payment.

Using standard tools

Windows 7 and other operating systems in the line have tools for automatically fixing network problems. To access them, right-click on the icon network connection(lower right corner of the display) and select “Connection diagnostics”. After this, the process of checking and correcting connection errors will begin, and then a report on the results will be displayed on the screen.

If the previous procedure did not help and you still do not have Internet, then you should check the connections between the computer, router and provider cable, then reboot the router and PC. This sequence of actions is also relevant if the network is accessed via a Wi-Fi router.

A more radical, but generally accessible method of restoring the router’s functionality is to reset its settings using a special pressed button on the case. It should be held for a few seconds, then the router will reboot to factory settings and will have to be reconfigured to work with your provider's network.

If you do not have access to information on how to perform this procedure, then if the router malfunctions, you should immediately contact the technical support of your Internet provider.

Changing the network connection method

If the modem does not work, you can try to connect your PC to the Internet directly. You need to connect the input cable directly to the computer’s network card and change the method of obtaining the IP address to automatic, to do this:

Manual connection setup

If the procedure described above helps and the Internet appears, then perhaps the DHCP server is not enabled on your router and because of this there is no connection on the PC. This problem especially often occurs with new routers. It is quite possible to bypass it without configuring the settings of the modem itself. To do this, you need to manually register the IP address for the computer’s network card.

Registering the IP address - video instructions:

This is done in the same “Properties” dialog parameters network adapter. Gaining access to this window is described in the previous section of the article. Only now you need to put markers opposite the fields “Use the following IP address” and “Use the following addresses DNS servers." In the IP address field, enter the value 192.168.1.2, in the mask line - 255.255.255.0, and enter 192.168.1.1 in the gateway. As DNS servers You can specify public Google addresses - 8.8.8.8, 8.8.4.4 or Yandex - 77.88.8.8.

Changing the modem's IP address

Internet identification will not occur due to the same intranet IP addresses of the computer and router, so you need to be able to change this parameter in the modem settings. On common routers of the TP-LINK line, this operation is performed according to the following algorithm:


Changing the MAC address

The MAC address is a unique identifier for any device on the Internet, and when two computers with the same MAC are connected to the network, one of them will lose the connection. Problems can arise both because of the network card of the PC and because of the router address.

Change algorithm this parameter in the router depends on its brand. So for an ASUS modem you need to go into its settings through a browser, open the “IPConfig” tab and click on the “WAN&LAN” section. Then you should find at the bottom of the dialog that opens MAC entry and fix it. Then click on the “Apply” button and reboot the device.

Editing MAC on a computer under Windows control 8 and 7 are possible using the following algorithm:

  1. There should be no zeros in the first two positions of the address.
  2. At the end of the sequence you should set 2, 6, A, B, E.

Video instructions for changing the Mac address on a PC:

If these conditions are not met, changes may not apply.

Contacting technical support

If after all your attempts to solve the problem yourself there is still no connection to your Internet, then you should contact your provider’s technical support by phone.

The required number is usually indicated in the contract for the provision of communication services and consultations are provided by all Internet traffic providers free of charge.


The practice of personally contacting Beeline and Rostelecom technical support shows that the call is answered fairly quickly and by fairly competent specialists who will help you sort out cables, connections, settings of the router and computer, and will tell you whether there are problems with the network on the linear part.

If, together with the operator, the problem cannot be solved, and you are still without access to the Internet, then the call will be directed to specialized engineers of the repair department.

Conclusion

Despite the fact that most problems can be solved on your own, contacting technical support will resolve the issue of what to do in the absence of the Internet in the shortest possible time and will save a lot of nerve cells that are so slowly restored. But if you like to configure and repair network equipment yourself, then the recommendations from this article will help you in this matter.

Hello, friends. And again I will write about wireless Wi-Fi networks and router configuration. The article about this raised a lot of questions. And as a rule, these are questions like: everything works, but the Wi-Fi network does not have access to the Internet, or the Internet works via cable, but not via Wi-Fi. Well something like that.

Today, I decided to deal with this problem, I understand why such problems can arise.

Here are a few more questions from the article about setting up the TP-Link TL-WR841N router:

Or, Oleg asked the following question:

Hello, here’s the problem: everything is connected to Wi-Fi, you can connect to it both from the computer that distributes it, and from other devices, it sees it and connects, but without Internet access, write in a PM or here I will be very grateful, I’ve been suffering for days but nothing. Help.

So I decided to delve into this topic. Oleg has already configured everything, and everything works for him, but first things first.

I think the problem that we will now solve is clear, and it’s the same for you: after setting up a Wi-Fi router, the Internet via Wi-Fi does not work, or only works via a cable from the router, or does not work at all through the router. We will consider this issue using routers from TP-Link as an example, although I have specific model TP-Link TL-WR841N, but still, I think that the settings are not very different from each other. In principle, if you have some other router, then read it anyway, it might come in handy.

Wi-Fi network without Internet access. What to do?

If a problem has already occurred that the device connects to the Wi-Fi network, but the sites do not open, then first of all we need to find what’s wrong. On the Internet itself, on a router, or on a laptop, tablet and phone.

Checking the Internet connection without a router

Let's go in order. First, we check whether the Internet is working, otherwise you never know. To do this, simply connect the network cable directly to the computer, without a router. If the Internet works fine, then everything is fine, let's move on. If not, then solve this problem with your provider.

If everything is fine with the Internet, then there is a problem either with the router, or with the laptop, or other device that you want to connect to your Wi-Fi network.

We find out whether the problem is in the router or laptop.

To do this, just try to connect not only one laptop to your router, but also a phone, tablet, or another laptop. If all devices find your Wi-Fi network, but when connected it will not have access to the Internet (this connection status can be seen on the laptop), or sites simply won’t open, then the problem is Wi-Fi settings router.

Well, if, for example, the Internet via Wi-Fi does not work on only one laptop, but other devices connect and open websites, then the problem is in the laptop (not necessarily a laptop, it could be ).

I hope you managed to find out what the problem is, in the router or in the laptop. And now we will look at how to solve, or at least try to solve, this or that case.

If the problem is with the laptop

If it turns out that you have a problem with your laptop and the network without the Internet is only on it, then you need to check the wireless settings network connection. Perhaps during the process of setting up the router, you changed some settings on the laptop, or you previously set up some other network. Personally, on my laptop with Windows 7, there are parameters by which the laptop automatically receives an IP address and DNS server from the router.

Everything works for me with these settings, my router is configured as written in the article. To check if you have it configured correctly wireless connection on a laptop, then do this:

Connect to your network, the laptop should connect, but the notification bar icon that shows Wi-Fi will have a yellow triangle, meaning no internet access. Like this:

Then, in a new window, on the right, click on "Change adapter settings".

A window will open in which you need to select “Internet Protocol Version 4 (TCP/IPv4)” and click the “Properties” button.

Another window will open in which you need to make sure that the items are checked and “Obtain DNS servers automatically”. If not, then mark these values ​​and click “Ok”.

Restart your laptop, and if your Wi-Fi router is configured correctly (and, as we found out above, it is configured correctly), then the Wi-Fi network on the laptop should work and the sites should open.

Another important point: very often the connection can be blocked by antiviruses and firewalls, so try disabling them.

Update! I wrote a detailed article in which I separately discussed the main problems with connecting a laptop to Wi-Fi -

If the problem is with the Wi-Fi router

Before you start setting up your router, it is advisable to reset the settings to factory settings. To do this, press with something sharp and hold the small button on the back panel of the router for 10 seconds (more details in the article). Then you can configure the router as written in the article on setting up TP-Link TL-WR841N (link is above).

In solving a problem with a network without Internet access, we are only interested in the tab WAN. In this section, we configure the Internet connection that we connect to the router, setting up the provider, so to speak.

And if your provider uses a different connection technology, for example Static IP, PPPoE, or PPTP, then setting up with Dynamic IP, like mine, will not work for you. Because the router simply cannot connect to the Internet, it creates a network, but there is no Internet. And exactly The whole problem is in these settings.

For example, we can consider the problem that Oleg had, which I wrote about at the beginning of the article. He has a Beeline provider, in the settings on the WAN tab, opposite WAN Connection Type: he chose Dynamic IP and therefore his Internet did not work.

After I started to figure out what the problem was, it turned out that Beeline uses L2TP/Russian L2TP technology. After Oleg installed L2TP/Russian L2TP opposite WAN Connection Type, entered his username and password, and made other settings, everything worked. This is what the router settings for Beeline look like:

As you already understand, this problem is solved very simply. You need to call your provider, or look on the Internet what connection method he uses to connect. And based on the information you receive from your provider, you need to configure the router, or rather the WAN tab. Here is another forum address http://forum.tp-linkru.com/viewtopic.php?p=253#p253 where it is written how to configure TP-Link routers, under some Russian providers, such as Beeline\Corbina, NetBayNet, QWERTY, Dom.ru, 2KOM, etc.

If the provider binds to the MAC address

And further about binding to MAC address. Some providers do this, and it can interfere with setting up your router. Therefore, you need to connect the router via a network cable to a computer whose MAC address is registered with the provider, go to the MAC Clone tab in the router settings And click on the Clone MAC Address button, click Save.

Update

They shared with me one solution that helped overcome this problem when connecting via Wi-Fi. The person had Windows 8 and everything worked fine. But he decided to install Windows 7 and after that the problems started. The laptop connected to the wireless network, but “Without access to the Internet.” All the advice didn’t help, but this is what did:

Go to Control Panel\Network and Internet\Network and Sharing Center. Then, on the left select Wireless Network Management.

Right-click on the network that is having trouble connecting to it. Select properties.

Go to the tab Safety, then click on the button Extra options. Check the box next to Enable Federal Information Processing Standard (FIPS) compliance mode for this network

I hope that I was able to clearly and step-by-step describe what could cause a problem when the network works through a router, but without access to the Internet. And how to solve this problem. Perhaps I didn’t write about something, so I ask you to fill me in in the comments. After all, it is impossible to write about all the ways to solve this problem, because there can be a lot of reasons for its occurrence. Good luck friends!

Did you like the article? Share it